Service Charge Analyst

neway international; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent housing provider in Greater London is seeking a Service Charge Analyst to manage and analyze service charge data. The role requires strong analytical skills and attention to detail to ensure compliance with housing regulations. Responsibilities include preparing budgets, ensuring accuracy in calculations, and liaising with various teams. The ideal candidate will have a finance or housing background, strong IT proficiency, and excellent communication skills. This position promises a collaborative work environment with a focus on process improvements.

Qualifications

• Experience in finance, housing, or service charge administration.
• Strong analytical and numerical skills with attention to detail.
• Proficiency in IT systems, including spreadsheets and financial software.

Responsibilities

• Prepare, review, and analyse service charge budgets and actuals.
• Ensure accuracy and compliance in service charge calculations and allocations.
• Liaise with internal teams, housing officers, and finance colleagues.

Skills

Analytical skills

Attention to detail

Communication skills

IT proficiency

Tools

Financial software

Spreadsheets

Job description

As a Service Charge Analyst, you will play a key role in managing and analysing service charge data, ensuring compliance with housing regulations and financial standards. This is a fast-paced role requiring strong analytical skills, attention to detail, and the ability to work collaboratively across teams.

Responsibilities

• Prepare, review, and analyse service charge budgets and actuals.
• Ensure accuracy and compliance in service charge calculations and allocations.
• Liaise with internal teams, housing officers, and finance colleagues to resolve queries.
• Provide clear explanations of service charges to residents and stakeholders.
• Maintain accurate records and support statutory reporting requirements.
• Use financial systems and spreadsheets to input, extract, and analyse data.
• Contribute to process improvements within the Service Charge Team.

Qualifications

• Experience in finance, housing, or service charge administration.
• Strong analytical and numerical skills with attention to detail.
• Proficiency in IT systems, including spreadsheets and financial software.
• Excellent communication skills to explain complex information clearly.
• Ability to manage workload effectively in a busy environment.
• Commitment to accuracy, compliance, and customer service.

Southern Housing is one of the UK's largest housing providers, committed to delivering high-quality homes and services to residents. Their Service Charge Team ensures accurate financial management and transparency, supporting both operational efficiency and customer satisfaction.