Service Advisor - Upsell & Customer Care | £35k OTE

Perfect Placement; Fareham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive recruitment agency in Fareham is seeking a Service Advisor to assist in their busy Service Department. The ideal candidate will have experience in a similar role and excellent communication skills, ensuring customers are informed about service and repair requirements. Offered is a competitive salary up to £30,000 plus OTE of circa £35,000 along with additional benefits such as a pension and holiday allowance. If you are customer-focused and looking to advance in your career, apply today.

Benefits

Competitive Basic Salary

Competitive Bonus Structure

Profit share

Life Assurance Benefit

22 days' holiday

Company Pension

Training opportunities

Qualifications

• Experience as a Service Advisor is required.
• Ability to upsell services effectively.
• Strong communication skills are essential.

Responsibilities

• Communicate service and repair requirements to customers.
• Produce job cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise on costs and timescales for repair work.

Skills

Customer Focused

Excellent communication

Upselling service work

Tools

Motor Dealership Database Software

Job description

A leading automotive recruitment agency in Fareham is seeking a Service Advisor to assist in their busy Service Department. The ideal candidate will have experience in a similar role and excellent communication skills, ensuring customers are informed about service and repair requirements. Offered is a competitive salary up to £30,000 plus OTE of circa £35,000 along with additional benefits such as a pension and holiday allowance. If you are customer-focused and looking to advance in your career, apply today.