Service Advisor | Premium Commercial Vehicle Operation

Kream Motor Recruitment; Exeter; Vor Ort; GBP 29.000 - 36.000; Vollzeit

Benefits dieser Stelle

Premium brand environment

Long-term career development

Supportive management team

Zusammenfassung

Kream Motor Recruitment is recruiting for a Service Advisor in Exeter for a premium commercial vehicle operation. You will be the main link between customers and the workshop, handling service bookings, job cards, updates and handovers to ensure an outstanding customer experience.

The role requires prior Service Advisor experience in automotive or aftersales, strong organisation and multitasking ability in a busy workshop, with a Monday–Friday pattern and Saturday rota.

Qualifikationen

• Previous Service Advisor experience within automotive or aftersales.
• Excellent organisation and attention to detail.
• Ability to manage multiple tasks in a fast-paced workshop.
• Confidence explaining technical information clearly and professionally.
• Proactive approach to customer care and aftersales sales opportunities.

Aufgaben

• You’ll be the key link between customers and the workshop, managing service bookings, raising job cards, providing repair updates, coordinating vehicle handovers, and ensuring every customer receives an outstanding experience from start to finish.

Kenntnisse

Service Advisor experience

Organisation

Multitasking

Clear communication

Customer care

Jobbeschreibung

Service Advisor | Premium Commercial Vehicle Operation

• Location: Exeter


• Contract Type: Permanent


• REF NO.: PV6269


• Basic Salary £32,500

Looking for a SERVICE ADVISOR role with a premium commercial vehicle operation where customer service genuinely matters?

We're recruiting on behalf of a highly respected dealer group representing one of the world’s most recognised commercial vehicle manufacturers. This is an excellent opportunity to join a professional aftersales team supporting business and fleet customers within a modern, busy workshop environment.

The Role

You’ll be the key link between customers and the workshop, managing service bookings, raising job cards, providing repair updates, coordinating vehicle handovers, and ensuring every customer receives an outstanding experience from start to finish.

What You’ll Need

• Previous Service Advisor experience within automotive, commercial vehicles or a similar customer-focused aftersales environment


• Excellent organisation and attention to detail


• Ability to manage multiple tasks in a fast-paced workshop


• Confidence explaining technical information clearly and professionally


• A proactive approach to customer care and aftersales sales opportunities

What’s On Offer?

• Monday-Friday shift pattern (7:00am-4:00pm or 9:00am-6:00pm)


• Saturday mornings on a rota basis


• Established premium brand environment


• Supportive management team


• Long-term career development opportunities with a major automotive group

If you’re passionate about delivering exceptional customer service and enjoy being at the heart of a busy aftersales operation, we’d love to hear from you.