Service Advisor (Motor)

VanRath; Comber; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable car dealership in Northern Ireland is looking for a Service Advisor to deliver exceptional customer service and manage the service process effectively. This role is ideal for candidates with motor industry experience and offers a 12-month contract with a negotiable salary, bonuses, and excellent benefits including 33 holidays. Join a longstanding company with opportunities for progression.

Benefits

33 Holidays

Bonus opportunities

Progression Opportunities

Qualifications

• Experience in a similar role or relevant industry.
• Ability to manage customer relationships effectively.
• Experience handling complaints in a customer service context.

Responsibilities

• Drive standards in customer care across a diverse customer base.
• Manage the service process efficiently between the customer and dealership.
• Deliver value-added sales solutions to customers.

Skills

Excellent communication skills

Customer service skills

Ability to handle sensitive information

Job description

VANRATH have partnered with one of Northern Ireland's most established car dealerships. The organisation is recruiting a Service Advisor position.

This is a fantastic opportunity for any Motor Industry experienced individual or relevant experienced individual to join a longstanding company that offers many routes for progression.

Initially a 12-month contract

Place of work is BT23

Salary

Negotiable (Dependent on experience) + Bonus + Fantastic benefits (33 Holidays) + Progression Opportunities

Responsibilities:

• Drive the standard in customer care with the diverse customer base. nd Accountabilities
• Manage the relationship between customer and dealership. Manage the service process effectively.
• Go beyond process in delivering exceptional customer service.
• Deliver effective value-added sales solutions to customers to ethically promote the wide range of products and services.

The Ideal Candidate:

• Experience in similar role or relatable experience
• Able to handle sensitive and confidential information.
• Excellent communication and customer service skills with experience handling complaints.

For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.