Service Advisor (12-Month) – Upsell & Customer Care

Vertu Motors plc; Crewe; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading UK Motor Retailer is seeking an experienced Service Advisor for a 12-month maternity cover role at their Crewe location. The successful candidate will have a strong customer service background, excellent communication skills, and a commitment to building lasting relationships with customers. Responsibilities include managing customer expectations, maintaining communication throughout vehicle service, and upselling products. The role offers a competitive salary of up to £30,900, plus benefits including holiday, training opportunities, and a pension scheme.

Benefits

Competitive salary

Holiday

Training opportunities

Pension scheme

Qualifications

• Strong customer service background is essential.
• Excellent communication skills are required.
• Commitment to building lasting relationships with customers.

Responsibilities

• Manage customer expectations throughout the vehicle service.
• Maintain communication with customers during service.
• Upsell products to customers when appropriate.

Skills

Customer service background

Excellent communication skills

Relationship building

Job description

A leading UK Motor Retailer is seeking an experienced Service Advisor for a 12-month maternity cover role at their Crewe location. The successful candidate will have a strong customer service background, excellent communication skills, and a commitment to building lasting relationships with customers. Responsibilities include managing customer expectations, maintaining communication throughout vehicle service, and upselling products. The role offers a competitive salary of up to £30,900, plus benefits including holiday, training opportunities, and a pension scheme.