Service Advisor

Perfect Placement UK Ltd; Yeovil; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor in Yeovil. The role involves communicating service requirements, handling customer records, and upselling service plans. Competitive salary starting at £28,000 with OTE exceeding £35,000 and various benefits, including training and bonuses. This position offers great progression opportunities.

Benefits

Competitive salary

Monthly bonuses

Quarterly performance bonuses

Brand training and support

22 days annual leave plus bank holidays

Staff discounts

Qualifications

• Experience in a customer service role is required.
• Ability to upsell on service work and plans.
• Strong customer focus and communication skills.

Responsibilities

• Communicate with customers about required service and repairs.
• Produce job cards on in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs and timescales.

Skills

Customer Service experience

Upselling skills

Excellent communication

Database software familiarity

Job description

We are currently advertising on behalf of an Automotive reputable Brand, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Yeovil area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• A competitive basic salary of £28,000, with an uncapped OTE exceeding £35,000.
• Monthly bonuses based on CSI, Labour sales, additional work, and service plan sales.
• Quarterly manufacturer scorecard performance bonuses.
• Fast progression opportunities for high-performing candidates.
• Brand accredited training and ongoing support.
• 22 Days annual leave plus bank holidays, staff discounts and more.

Requirements

• A working experience within a Customer Service based role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,000 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Tom Wharton quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

© Perfect Placement UK Ltd – See our website for details