Service Advisor

Confidential; Wrexham; Presencial; GBP 29.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

No weekends

Uncapped bonus

Manufacturer training

Career progression

Descripción de la vacante

Confidential in Wrexham is seeking an experienced Service Advisor / Service Receptionist to join a premium main car dealership. You will manage bookings for servicing, MOTs and repairs while keeping customers informed and liaising with technicians to ensure timely completion.

With a £32,000 base salary and a realistic £40,000 OTE, the role features an uncapped bonus, no weekend work, and Monday-to-Friday hours (8am–6pm).

Formación

• Minimum 1 year's experience as a Service Advisor / Service Receptionist within a main car dealership.
• Strong customer service and communication skills.
• Confident in upselling service plans and additional work.
• Experience with Kerridge and 1 Link would be beneficial.
• Organised, professional and able to work in a busy dealership environment.

Responsabilidades

• Booking vehicles in for servicing, MOTs and repairs.
• Keeping customers updated on the progress of their vehicles.
• Liaising with Technicians and the workshop to ensure work is completed efficiently.
• Advising customers on additional work, repairs and service plans.
• Maximising bonus opportunities through upselling and customer service.
• Delivering excellent customer service throughout the aftersales process.

Conocimientos

Customer service

Communication

Upselling

Herramientas

Kerridge

1 Link

Descripción del empleo

Service Advisor - NO WEEKENDS

Location: Wrexham

Salary: Up to £32,000 Basic £40,000 OTE

Hours: Monday to Friday, 8am - 6pm NO WEEKENDS

Richard Abson Group is recruiting for an experienced Service Advisor / Service Receptionist to join a well-established, premium main car dealership in Wrexham.

This is a fantastic opportunity for an experienced Service Advisor looking for a £32,000 basic salary, realistic £40,000 OTE and NO WEEKEND WORK!

You’ll be joining a successful dealership offering excellent earning potential, manufacturer training and genuine opportunities for career progression.

The Role:

• Booking vehicles in for servicing, MOTs and repairs
• Keeping customers updated on the progress of their vehicles
• Liaising with Technicians and the workshop to ensure work is completed efficiently
• Advising customers on additional work, repairs and service plans
• Maximising bonus opportunities through upselling and customer service
• Delivering excellent customer service throughout the aftersales process

What We’re Looking For:

• Minimum 1 year’s experience as a Service Advisor / Service Receptionist within a main car dealership
• Strong customer service and communication skills
• Confident in upselling service plans and additional work
• Experience with Kerridge and 1 Link would be beneficial
• Organised, professional and able to work in a busy dealership environment

Salary & Benefits:

• £32,000 Basic Salary
• £40,000 Realistic OTE
• Uncapped bonus structure
• Existing Service Advisors consistently exceeding bonus targets
• NO WEEKENDS - Every Saturday and Sunday off!
• Monday to Friday, 8am - 6pm
• Manufacturer training and career progression
• Established premium main car dealership

Interested?

If you’re an experienced Service Advisor or Service Receptionist looking for a better basic salary, strong bonus potential and the benefit of NO WEEKENDS, we’d love to hear from you.