Premium Service Advisor - Mon-Fri, No Weekends, £40k OTE

Confidential; Wrexham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

No weekends

Uncapped bonus

Manufacturer training

Career progression

Job summary

Confidential in Wrexham is seeking an experienced Service Advisor / Service Receptionist to join a premium main car dealership. You will manage bookings for servicing, MOTs and repairs while keeping customers informed and liaising with technicians to ensure timely completion.

With a £32,000 base salary and a realistic £40,000 OTE, the role features an uncapped bonus, no weekend work, and Monday-to-Friday hours (8am–6pm).

Qualifications

• Minimum 1 year's experience as a Service Advisor / Service Receptionist within a main car dealership.
• Strong customer service and communication skills.
• Confident in upselling service plans and additional work.
• Experience with Kerridge and 1 Link would be beneficial.
• Organised, professional and able to work in a busy dealership environment.

Responsibilities

• Booking vehicles in for servicing, MOTs and repairs.
• Keeping customers updated on the progress of their vehicles.
• Liaising with Technicians and the workshop to ensure work is completed efficiently.
• Advising customers on additional work, repairs and service plans.
• Maximising bonus opportunities through upselling and customer service.
• Delivering excellent customer service throughout the aftersales process.

Skills

Customer service

Communication

Upselling

Tools

Kerridge

1 Link

Job description

Confidential in Wrexham is seeking an experienced Service Advisor / Service Receptionist to join a premium main car dealership. You will manage bookings for servicing, MOTs and repairs while keeping customers informed and liaising with technicians to ensure timely completion.

With a £32,000 base salary and a realistic £40,000 OTE, the role features an uncapped bonus, no weekend work, and Monday-to-Friday hours (8am–6pm).