Service Advisor

AutoSkills (United Kingdom); Corby; Presencial; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts

30 days annual leave

Descripción de la vacante

AutoSkills (United Kingdom) is seeking an experienced Service Advisor for a busy car dealership in Corby. The role offers a basic salary up to £30,000 depending on experience, with an achievable OTE of £34,000 and enhanced staff benefits.

You will be the key link between customers and the workshop, managing bookings, advising on servicing, upselling repairs, and ensuring a first-class service experience in a fast-paced environment. Full UK driving licence is required.

Formación

• Experience as a Service Advisor in a car dealership is essential.
• Strong customer service and communication skills.
• Experience upselling additional work, service plans and products.
• Full manual UK driving licence, subject to a driver eligibility check.

Responsabilidades

• Managing and arranging customer service and maintenance bookings
• Advising customers on vehicle servicing, repairs and maintenance requirements
• Keeping customers updated throughout the service and repair process
• Identifying additional work and upselling recommended repairs
• Promoting service plans, special offers and additional products
• Ensuring all customer requirements are handled professionally and efficiently

Conocimientos

Customer service

Communication

Upselling

DMS Kerridge

1link

Pinnacle

Descripción del empleo

Basic Salary: Up to £30,000 depending on Experience

Hours: Monday 8am to Friday 6pm, plus Saturday morning on a rota (1 in 3)

Job Type: Full-Time, Permanent

Ready for your next move as a Service Advisor?

Looking for a dealership that values its Service Advisors and rewards great customer service?

We're recruiting an experienced Service Advisor to join a busy car dealership in Corby,

Offering a basic salary of up to £30,000 depending on experience, with an achievable OTE of £34,000.

You’ll benefit from a supportive management team, ongoing manufacturer training, excellent staff discounts and 30 days' annual leave.

If you're confident dealing with customers, enjoy working in a fast-paced Service Department and have a talent for delivering great customer experiences while maximising opportunities, this could be the perfect next step.

What's in it for you?

• Basic salary up to £30,000, depending on experience
• Monday to Friday working, with Saturday on a rota
• 30 days' annual leave
• Ongoing manufacturer training and development
• Great discounts on vehicle sales and servicing
• Supportive management and team environment
• Opportunity to develop your career within the automotive industry

The Role: Service Advisor

As a Service Advisor, you'll be the key link between customers and the workshop, ensuring every customer receives an efficient, professional and first-class service experience.

Your responsibilities will include:

• Managing and arranging customer service and maintenance bookings
• Advising customers on vehicle servicing, repairs and maintenance requirements
• Ensuring efficient workshop loading and maximising technician productivity
• Keeping customers updated throughout the service and repair process
• Identifying additional work and upselling recommended repairs
• Promoting service plans, special offers and additional products
• Ensuring all customer requirements are handled professionally and efficiently

What We're Looking For

• Previous experience working as a Service Advisor within a car dealership is essential
• Strong customer service and communication skills
• Experience upselling additional work, service plans and products
• Knowledge of Kerridge, 1link, Pinnacle or similar Dealer Management Systems (DMS)
• Ability to work in a busy, fast-paced Service Department
• Excellent organisation and attention to detail
• A professional, positive and customer-focused approach
• Full manual UK driving licence, subject to a driver eligibility check

Please note: Applicants must be eligible to work in the UK without sponsorship.