Service Advisor

Allscreens Nationwide Ltd; Wimbledon; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Competitive salary

Generous holidays

Training programmes

Pension scheme

Bonus schemes

Career development

Team environment

Employee discounts

Job summary

A Service Advisor position in Wimbledon is available with Allscreens Nationwide Ltd, offering a competitive basic salary up to £34,000 per annum plus uncapped earnings via performance bonuses.

The role includes excellent training, pension scheme, generous holiday entitlement, and ongoing development opportunities within a respected automotive dealership ensuring high customer satisfaction.

Qualifications

• Previous experience as a Service Advisor within a main dealership environment.
• Excellent communication and organisational skills.
• Ability to work under pressure and meet deadlines effectively.
• Knowledge of automotive systems and workshop processes.
• Professional attitude with a customer-first approach.
• Willingness to contribute to team success and support ongoing business growth.
• Flexibility to work on a rota, including some Saturday mornings.

Responsibilities

• Interpreting customer concerns and liaising with technicians for service delivery.
• Greeting customers and scheduling service appointments.
• Providing accurate estimates for repairs and maintenance work.
• Handling customer inquiries, queries, and complaints professionally.
• Tracking vehicle progress and updating customers accordingly.
• Delivering exceptional customer service to promote satisfaction and loyalty.
• Communicating with workshop teams to ensure timely completion of work.

Skills

Customer service

Communication

Organisation

Work under pressure

Automotive knowledge

Job description

We are pleased to present an excellent opportunity for a Service Advisor in Wimbledon, working for a reputable automotive dealership recognised for its commitment to customer satisfaction and staff development. Our client is seeking a professional individual to join their team and contribute to their ongoing success. This Service Advisor role offers a competitive salary and excellent career prospects within the motor trade industry.

Benefits:

• Competitive basic salary of up to £34,000 per annum, with uncapped earning potential through performance bonuses
• Generous holiday entitlement, with additional leave options from day one
• Industry-leading training programmes, including brand accreditation as a Service Advisor
• Pension scheme with company contributions
• Bonus schemes based on customer satisfaction
• Opportunities for personal growth through ongoing courses and development programmes
• Supportive team environment within a respected dealership
• Employee discounts on products and services

Duties:

• Interpreting customer concerns and liaising effectively with technicians to ensure smooth service delivery
• Greeting customers and scheduling service appointments efficiently
• Providing accurate estimates for repairs and maintenance work
• Handling customer inquiries, queries, and complaints professionally
• Tracking vehicle progress through the workshop and updating customers accordingly
• Delivering exceptional customer service to promote satisfaction and loyalty
• Communicating with workshop teams to ensure timely completion of work

Requirements:

• Previous experience as a Service Advisor within a main dealership environment
• Excellent communication and organisational skills
• Ability to work under pressure and meet deadlines effectively
• Knowledge of automotive systems and workshop processes
• Professional attitude with a customer-first approach
• Willingness to contribute to team success and support ongoing business growth
• Flexibility to work on a rota, including some Saturday mornings

If you are an ambitious Service Advisor eager to advance your career within a forward-thinking dealership that values skill and dedication, we invite you to explore this opportunity further.