Service Advisor

Pembrook Resourcing LTD; Wimbledon; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive bonus structure

Manufacturer training and career 발전

Job summary

Pembrook Resourcing LTD is seeking an experienced Service Advisor for a busy Wimbledon dealership. The role focuses on welcoming customers, managing service needs and delivering exceptional customer service within a fast-paced environment.

The ideal candidate will have automotive Service Advisor experience, strong communication and organizational skills, and a positive, team-focused attitude. A full UK driving licence is preferred.

Qualifications

• Previous experience as a Service Advisor within the motor trade.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage a busy workload.
• A positive, professional and team-focused attitude.
• Full UK driving licence preferred.

Responsibilities

• Welcoming customers and managing their service and repair requirements.
• Booking vehicles in for servicing, maintenance and repairs.
• Liaising with the workshop to ensure work is completed efficiently.
• Keeping customers updated throughout the repair process.
• Preparing estimates, invoices and processing payments.
• Delivering outstanding customer service from start to finish.

Skills

Customer service

Communication

Organizational skills

Teamwork

Full UK driving licence

Job description

Service Advisor – Wimbledon

£32,000 - £42,000 per annum (including bonus)

An exciting opportunity has arisen for an experienced Service Advisor to join a busy and successful dealership in Wimbledon.

We are looking for a customer-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. If you have previous automotive Service Advisor experience and are looking to join a supportive team with excellent earning potential, we'd love to hear from you.

Key Responsibilities

• Welcoming customers and managing their service and repair requirements.

• Booking vehicles in for servicing, maintenance and repairs.

• Liaising with the workshop to ensure work is completed efficiently.

• Keeping customers updated throughout the repair process.

• Preparing estimates, invoices and processing payments.

• Delivering outstanding customer service from start to finish.

The Ideal Candidate

• Previous experience as a Service Advisor within the motor trade.

• Excellent communication and customer service skills.

• Strong organisational skills with the ability to manage a busy workload.

• A positive, professional and team-focused attitude.

• Full UK driving licence preferred.

What's on Offer

• £32,000 - £42,000 per annum (including bonus).

• Competitive bonus structure.

• Ongoing manufacturer training and career development.

• Friendly and supportive working environment.

• Opportunity to join a well-established and successful dealership.

• Genuine opportunities for career progression.

If you're an experienced Service Advisor looking for your next opportunity in Wimbledon, we'd love to hear from you.