Service Advisor

Pembrook Resourcing; Byfleet; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus

Manufacturer training

Career development

Friendly work environment

Career progression

Job summary

Pembrook Resourcing is assisting a busy dealership in Byfleet, Surrey to recruit a Service Advisor. The role focuses on welcoming customers, booking servicing, liaising with workshop, and delivering outstanding service.

The ideal candidate will have experience as a Service Advisor in the motor trade, strong communication, organisational skills, and a full UK driving licence. Byfleet location offers a competitive salary and a supportive team environment.

Qualifications

• Experience as a Service Advisor in the motor trade is essential.
• Excellent communication and customer service skills are required.
• Strong organisational skills with the ability to handle a busy workload.
• Positive, professional and team-focused attitude is important.
• Full UK driving licence preferred.

Responsibilities

• Welcoming customers and managing their service and repair requirements.
• Booking vehicles in for servicing, maintenance and repairs.
• Liaising with the workshop to ensure work is completed efficiently.
• Keeping customers updated throughout the repair process.
• Preparing estimates, invoices and processing payments.

Skills

Customer service

Communication

Organisation

Teamwork

Driving licence

Job description

Service Advisor - Byfleet, Surrey

£32,000 - £42,000 per annum (including bonus)

An exciting opportunity has arisen for an experienced Service Advisor to join a busy and successful dealership in Byfleet, Surrey.

We are looking for a customer-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. If you have previous automotive Service Advisor experience and are looking to join a supportive team with excellent earning potential, we'd love to hear from you.

Key Responsibilities

• Welcoming customers and managing their service and repair requirements.
• Booking vehicles in for servicing, maintenance and repairs.
• Liaising with the workshop to ensure work is completed efficiently.
• Keeping customers updated throughout the repair process.
• Preparing estimates, invoices and processing payments.
• Delivering outstanding customer service from start to finish.

The Ideal Candidate

• Previous experience as a Service Advisor within the motor trade.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage a busy workload.
• A positive, professional and team-focused attitude.
• Full UK driving licence preferred.

What's on Offer

• £32,000 - £42,000 per annum (including bonus).
• Competitive bonus structure.
• Ongoing manufacturer training and career development.
• Friendly and supportive working environment.
• Opportunity to join a well-established and successful dealership.
• Genuine opportunities for career progression.

If you're an experienced Service Advisor looking for your next opportunity in Byfleet, Surrey, we'd love to hear from you.