Service Advisor

Pembrook Resourcing; Worthing; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Excellent bonus structure

Career development

Friendly team environment

Well-established dealership

Job summary

Pembrook Resourcing is seeking an experienced Service Advisor for a busy dealership in Worthing. You will manage service bookings, update customers, and liaise with the workshop to ensure timely repairs. Salary £30,000 - £42,000 per annum including bonus, with a generous bonus structure and progression opportunities.

Ideal candidates will have automotive service experience, strong communication, and a professional, team-focused attitude. A full UK driving licence is preferred.

Qualifications

• Automotive service experience is required.
• Excellent communication and customer service skills.
• Strong organisational abilities and a team-player attitude.
• Full UK driving licence preferred.

Responsibilities

• Welcoming customers and managing their service requirements.
• Booking vehicles in for servicing, maintenance and repairs.
• Keeping customers updated throughout the repair process.
• Liaising with the workshop to ensure work is completed efficiently.
• Preparing estimates, invoices and processing payments.
• Delivering exceptional customer service at every stage of the customer journey.

Skills

Customer service

Communication

Organisational skills

Team oriented

Full UK driving licence

Job description

Service Advisor - Worthing

£30,000 - £42,000 per annum (including bonus)

1 in 3 Saturdays

An exciting opportunity has arisen for an experienced Service Advisor to join a busy and successful dealership in Worthing.

We are looking for a customer-focused individual who thrives in a fast-paced environment and enjoys delivering outstanding service. If you have previous automotive Service Advisor experience and are looking to join a supportive team with excellent earning potential, we'd love to hear from you.

Key Responsibilities

• Welcoming customers and managing their service requirements.
• Booking vehicles in for servicing, maintenance and repairs.
• Keeping customers updated throughout the repair process.
• Liaising with the workshop to ensure work is completed efficiently.
• Preparing estimates, invoices and processing payments.
• Delivering exceptional customer service at every stage of the customer journey.

The Ideal Candidate

• Previous experience as a Service Advisor within the motor trade.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to prioritise a busy workload.
• A positive, professional attitude and a team-player mentality.
• Full UK driving licence preferred.

What's on Offer

• £30,000 - £42,000 annual earnings (including bonus).
• Excellent bonus structure.
• Supportive and friendly working environment.
• Ongoing manufacturer and career development training.
• 1 in 3 Saturday rota.
• Opportunity to join a well-established and successful dealership.