Service Advisor

Pembrook Resourcing LTD; Worthing; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Bonus

Training

Job summary

Pembrook Resourcing LTD in Worthing is seeking an experienced Service Advisor to join a busy dealership. You will welcome customers, manage service requirements, book servicing, and liaise with the workshop to ensure work is completed efficiently.

The ideal candidate will have motor trade experience, excellent communication and customer service skills, strong organisation, and a team-oriented mindset. A full UK driving licence is preferred.

Qualifications

• Previous experience as a Service Advisor within the motor trade.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to prioritise a busy workload.
• A positive, professional attitude and a team-player mentality.
• Full UK driving licence preferred.

Responsibilities

• Welcoming customers and managing their service requirements.
• Booking vehicles in for servicing, maintenance and repairs.
• Keeping customers updated throughout the repair process.
• Liaising with the workshop to ensure work is completed efficiently.
• Preparing estimates, invoices and processing payments.
• Delivering exceptional customer service at every stage of the customer journey.

Skills

Customer service

Communication skills

Organisational skills

Team player

Full UK driving licence

Job description

Service Advisor – Worthing

£30,000 - £42,000 per annum (including bonus)
1 in 3 Saturdays

An exciting opportunity has arisen for an experienced Service Advisor to join a busy and successful dealership in Worthing.

We are looking for a customer-focused individual who thrives in a fast-paced environment and enjoys delivering outstanding service. If you have previous automotive Service Advisor experience and are looking to join a supportive team with excellent earning potential, we'd love to hear from you.

Key Responsibilities

• Welcoming customers and managing their service requirements.

• Booking vehicles in for servicing, maintenance and repairs.

• Keeping customers updated throughout the repair process.

• Liaising with the workshop to ensure work is completed efficiently.

• Preparing estimates, invoices and processing payments.

• Delivering exceptional customer service at every stage of the customer journey.

The Ideal Candidate

• Previous experience as a Service Advisor within the motor trade.

• Excellent communication and customer service skills.

• Strong organisational skills with the ability to prioritise a busy workload.

• A positive, professional attitude and a team-player mentality.

• Full UK driving licence preferred.

What's on Offer

• £30,000 - £42,000 annual earnings (including bonus).

• Excellent bonus structure.

• Supportive and friendly working environment.

• Ongoing manufacturer and career development training.

• 1 in 3 Saturday rota.

• Opportunity to join a well-established and successful dealership.