Service Advisor

Perfect Placement UK Ltd; West of England; On-site; GBP 29,000 - 32,000; Full time

Job summary

An automotive dealership in the Bristol area is seeking a Service Advisor to join their busy Service Department. You will be responsible for effectively communicating with customers regarding service and repairs, producing job cards, and advising on costs and timelines. The role offers a salary between £29,000 and £32,000, with an average performance-related bonus. Candidates should have relevant experience and strong customer service skills. This position provides excellent career prospects in a modern facility.

Benefits

Starting basic salary between £29-32,000

Uncapped performance-related bonus

22 days annual holiday allowance

Full manufacturer-accredited training

Employer-contributed car benefit scheme

Company pension scheme

Qualifications

• Working experience within a Service Advisor role.
• Experience in upselling service work and service plans.

Responsibilities

• Communicate professionally with customers about service and repairs.
• Produce Job Cards on in-house systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer Focused

Excellent communication skills

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Bristol area.

Benefits

• Starting basic salary between £29-32,000 per annum, pending experience/qualifications.
• Uncapped performance-related bonus averaging around £6,750+ per annum.
• 22 days annual holiday allowance plus the 8 bank holidays, which will increase over your length of service.
• Full manufacturer-accredited training provided.
• Access to a heavy employer-contributed car benefit scheme after 6 months of employment.
• Company pension scheme.
• Fantastic long-term career prospects as well as working in a recently renovated state-of-the-art facility.
• Opportunity to work with a prestigious car brand.
• Working hours are 45 hours per week; Monday to Friday 8:00am to 6:00pm, with 1 in 4 Saturdays 8:00am-12:00pm.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £32000 with OTE of circa £38750.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.