Service Advisor

Career Choices Dewis Gyrfa Ltd; Swansea; On-site; GBP 12,000 - 13,000; Full time

Job summary

A leading automotive dealership in the Swansea area is seeking a Service Advisor for maternity cover, with the possibility of a permanent position. The role requires excellent customer service and communication skills, as well as experience in the service sector. A salary of £28,000 with on-target earnings of up to £33,000 is offered, along with various benefits including bonus schemes and manufacturer training. Apply by sending your CV to the specified contact person.

Benefits

Uncapped bonus scheme

Employee car benefit scheme

22 days annual leave plus 8 bank holidays

Access to full manufacturer-accredited training

Company pension scheme

Qualifications

• Proven working experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Customer focused with excellent communication skills.
• Familiarity with using Motor Dealership Database Software.

Responsibilities

• Professionally communicate with customers about service and repair work.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete invoices.
• Advise Customer on estimated costs and timescales for repairs.
• Perform other ad-hoc duties as required.

Skills

Customer Focused

Excellent communication

Experience in Service Advisor role

Upselling on service work

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive franchise‑approved car dealership who are currently recruiting for a (Maternity Cover) Service Advisor to assist in their busy Service Department in the Swansea area.

Maternity cover initially for 6 months; however, our client will look to extend to a permanent contract if available.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Starting salary of £12.50-13 per hour.

Uncapped bonus scheme based on service plan sales.

Team members are earning £1,000 per month.

Access to retail brake pads & discs sale bonus as well.

Overtime paid additionally at time and a half rate.

22 days annual leave plus the 8 bank holidays.

Employee car benefit scheme providing excellent options for a cheap personal car.

Access to full manufacturer‑accredited training.

Company pension scheme as well as various company benefits.

Fantastic career prospects with a reputable car dealer group that has been operating in the UK for over 90 years.

Working hours are Monday to Thursday 8:00am‑5:00pm and Friday 8:00am‑4:00pm with 1 in 3 Saturdays 8:00pm‑12:00pm paid additionally at time and a half.

Requirements:

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role:

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,000 with OTE of circa £33,000.

To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock, quoting the job reference number or call our office for a chat about this position.