Service Advisor

Service Care Solutions; Stroud Green; On-site; GBP 22,000 - 28,000; Full time

Job summary

A dynamic automotive dealership in Southend-on-Sea is searching for a full-time Service Advisor. The role involves providing exceptional customer service, managing after-sales inquiries, and ensuring customer satisfaction. Strong communication skills and customer service experience are essential. Join a high-performing team and take your career to the next level with excellent opportunities for growth. This on-site position is an ideal fit for those passionate about the automotive industry and customer engagement.

Qualifications

• Customer service experience is essential for ensuring high customer satisfaction.
• Communication skills are crucial for interacting with customers.
• Knowledge of aftersales processes is a strong advantage.

Responsibilities

• Provide exceptional customer service and handle inquiries.
• Interact with customers to understand their needs.
• Coordinate after-sales services effectively.

Skills

Customer Service and Customer Satisfaction skills

Strong Communication skills

Aftersales knowledge and experience

Job description

We are recruiting for an exciting new role with a client based in Southend-on-Sea. Join the team in Southend as a Service Advisor working in a main dealership for new and used vehicles. This is a high performing team and an excellent opportunity for a long-term career.

Role Description

This is a full-time, on-site role based in Southend. The Service Advisor will be responsible for providing exceptional customer service, ensuring customer satisfaction, and handling after‑sales inquiries.

Daily tasks include:

• Interacting with customers
• Understanding their needs
• Providing accurate information
• Coordinating after‑sales services

The role requires effective communication and a customer‑focused approach to build strong relationships and maintain high levels of customer satisfaction.

Qualifications

• Customer Service and Customer Satisfaction skills
• Strong Communication skills
• Aftersales knowledge and experience
• A valid driving license

Please contact Lewis for more information on (phone number removed) or email your CV to (url removed).