Service Advisor

autoskills-uk; Royston; On-site; GBP 27,000 - 32,000; Full time

Job summary

A car dealership in Royston is looking for a motivated Service Advisor to manage service bookings and ensure high customer satisfaction. The ideal candidate should have prior experience, strong upselling skills, and knowledge of relevant DMS systems. The position offers a salary of up to £32,000 plus bonuses and additional benefits, including onsite parking and a pension plan.

Benefits

Onsite parking

Great pension

Life cover

Bonus schemes

Qualifications

• Previous experience as a Service Advisor is required.
• Knowledge of Kerridge, 1 link, or similar DMS systems.
• Experience in upselling services is essential.
• Full manual UK Driving Licence is necessary.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading while attending to customer requirements.
• Upsell services and special offers/Service Plans.

Skills

Customer service skills

Sales and upselling

Teamwork

Tools

Kerridge

Pinnacle

1 link

Job description

Service Advisor

Salary - Up to £32,000 plus bonus

Location - Royston

Hours - Mon - Fri 08:00am - 18:00pm, alternate Saturdays 08:00am - 13:00pm

Benefits - Onsite parking, great pension, life cover, and bonus schemes.

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans.

Qualifications

• Must have previous experience as a Service Advisor.
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
• Previous experience Upselling.
• Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 52242