Service Advisor

Perfect Placement UK Ltd; Melton Mowbray; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Company pension scheme

On-site parking and canteen facilities

Job summary

Perfect Placement is seeking an experienced Service Advisor for a well-established automotive business in Melton Mowbray. The role offers flexible hours with options for full-time or part-time work and sits within a busy Aftersales team.

Key duties include greeting customers, managing bookings, preparing estimates, and explaining invoices. A strong customer service ethos and full UK driving licence are preferred.

Qualifications

• Prior experience as a Service Advisor or in a similar automotive customer-facing role.
• Solid knowledge of the motor trade and automotive servicing processes.
• Excellent customer service and communication skills.

Responsibilities

• Greeting and assisting customers in a professional and courteous manner.
• Managing customer bookings, vehicle intake, and workshop scheduling.
• Advising customers on required work and appropriate solutions.

Skills

Service Advisor experience

Customer-facing

Organised

Team player

Tools

Workshop software

Computer systems

Job description

Our client, a well-established and reputable automotive business in Melton Mowbray, is seeking an experienced Service Advisor to join their busy Aftersales team. This is an excellent Service Advisor opportunity for a skilled Service Advisor looking for a flexible role with the option of full-time or part-time hours.

• - Salary: Up to £37,000 including bonus
• - Hours: Monday to Friday, 10:00am or 12:00pm – 6:00pm; 1 in 3 Saturday mornings, 8:30am – 1:00pm
• - Up to £37,000 salary including bonus
• - Flexible working hours, full-time or part-time available
• - Monday to Friday, 10:00am or 12:00pm start – 6:00pm finish
• - 1 in 3 Saturday mornings, 8:30am – 1:00pm, with time off in lieu for Saturday work
• - Additional hours available for holiday and absence cover
• - Occasional vehicle collection and delivery opportunities
• - Company pension scheme
• - On-site parking and canteen facilities
• - Join a friendly, growing, and well-established automotive business

Duties of a Service Advisor:

• - Greeting and assisting customers in a professional and courteous manner
• - Managing customer bookings, vehicle intake, and workshop scheduling
• - Advising customers on required work and appropriate solutions
• - Preparing accurate estimates for repairs and servicing
• - Upselling additional services and vehicle health checks to maximise sales
• - Preparing and explaining invoices upon job completion
• - Processing customer payments efficiently
• - Quoting and selling service plans
• - Conducting vehicle handovers and follow-up communication to ensure customer satisfaction
• - Maintaining high levels of customer service and satisfaction
• - Supporting the wider Aftersales team to meet targets and deadlines

Requirements:

• - Prior experience as a Service Advisor or in a similar automotive customer-facing role
• - Solid knowledge of the motor trade and automotive servicing processes
• - Excellent customer service and communication skills
• - Strong organisational and administrative skills
• - Confident in using computer systems and workshop management software
• - Motivated, professional, and team-oriented approach
• - Strong attention to detail and ability to work under pressure
• - Full clean UK driving licence

If you are a dedicated Service Advisor seeking a flexible working environment within a respected automotive dealership, this opportunity is ideal.

Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Melton Mowbray and Leicestershire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.