Service Advisor

Perfect Placement UK Ltd; Greater London; On-site; GBP 26,000 - 31,000; Full time

Job summary

A well-established car dealership in the Chislehunt area is seeking a Service Advisor to join their team. You will be responsible for communicating with customers regarding their vehicle's service and repair work, producing job cards, updating records, and preparing invoices. Candidates should have experience in a Service/Parts Advisor role, excellent communication skills, and the ability to upsell services. The role offers a competitive salary up to £31,000 with an OTE of circa £38,000.

Benefits

Friendly, supportive work environment

Uncapped commissions

Opportunity to impact customer satisfaction

Qualifications

• Working experience within a Service / Parts Advisor role is essential.
• Ability to upsell service work and service plans.
• Excellent communication skills are a must.

Responsibilities

• Communicate with customers about service and repair work required.
• Produce job cards using in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer focused

Excellent communicator

Ability to upsell

Experience in Service/Parts Advisor role

Tools

Motor dealership database software

Job description

We are currently advertising on behalf of an Automotive well-established Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Chislehunt area.

Benefits

• A friendly, supportive work environment with a close-knit team.
• An opportunity to earn uncapped commissions based on upselling and exceptional customer service.
• A role that allows you to make a real impact on customer satisfaction.

Requirements

• A working experience within a Service / Parts Advisor role.
• The ability to upsell on service work and service plans.
• Customer focused and an excellent communicator.
• Familiarity with using motor dealership database software.

Duties

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update customers and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs of repairs and timescales of work due to be completed.
• Other ad-hoc duties as the role requires.

For your hard work, our client is offering a salary of up to £31,000 with OTE of circa £38,000.

To apply for this Service Advisor position, please forward your CV to Alex Perrin quoting the job reference number or call our office for a chat about this position.