Service Advisor

Auto Skills UK; Gateshead; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading commercial vehicle service provider in Gateshead is seeking an experienced Service Advisor to join their expanding service department. Responsibilities include writing orders for repair work, monitoring processes, and upselling after-sales services. Ideal candidates will have strong customer service skills, a motivated attitude, and prior experience in the motor trade. This full-time position offers a competitive salary between £28,000 and £31,500.

Qualifications

• Excellent communication skills are required.
• Must have second to none customer service skills.
• Enthusiasm and hard work are essential.
• Self-motivated and able to work within a team.
• Previous technical or mechanical background is advantageous.
• Motor trade experience is essential.

Responsibilities

• Writing orders for repair work.
• Monitoring the repair process and keeping customers informed.
• Upselling after-sales services.
• Ensuring workshop productivity by scheduling customer orders.

Skills

Excellent communication skills

Customer service skills

Enthusiasm and hard working

Self-motivated

Team player

Technical / Mechanical background

Motor trade experience

Job description

Service Advisor

Salary - £28,000 to £31,500 basic
Working Hours - Monday to Friday
Rotating Saturday Mornings (Paid at Time & Half)
Location - Gateshead

My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an experienced Commercial Vehicle Service Advisor / Service Advisor for their Gateshead Depot.

Responsibilities

• Writing orders for repair work


• Monitoring the repair process and keeping all customers informed.


• Up selling after sales services


• Ensuring workshop is working to 100% productivity by scheduling customer orders

Skills and Qualifications

• Excellent communication skills


• Second to none Customer Service skills


• Enthusiasm and is hard working


• Self-motivated and a team player


• Previous Technical / Mechanical background would be a clear advantage


• Motor trade experience is essential

Please contact Russ Hawkes @ Auto Skills or send CV to [e-mail]
Tel: [phone] (mobile Friendly) 07818581153