Service Advisor

Auto Skills UK; Essex; On-site; GBP 35,000 - 40,000; Full time

Job summary

A car dealership in Grays is seeking an enthusiastic Service Advisor. Responsibilities include arranging bookings, ensuring customer satisfaction, and upselling services. Candidates should have prior experience as a Service Advisor, knowledge of DMS systems, and a valid UK driving licence. This position offers a competitive salary with OTE of £37,000.

Qualifications

• Must have previous experience as a Service Advisor.
• Experience with DMS systems like Kerridge, 1 link, or Pinnacle.
• Driving licence required.

Responsibilities

• Arrange Service Department bookings.
• Ensure workshop loading and customer satisfaction.
• Upsell services and promotions.

Skills

Customer service skills

Communication skills

Upselling abilities

Tools

Kerridge

1 link

Pinnacle systems

Job description

Service Advisor

Basic Salary & OTE: £37,000
Location: Grays

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor

• Must have previous experience as a Service Advisor.
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
• Previous experience Upselling.
• Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 51043.