Service Advisor

Perfect Placement UK Ltd; Durrington; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading automotive service centre in Durrington is seeking a Service Advisor to deliver high-quality customer service in a busy environment. You will handle customer communications regarding service and repairs, produce job cards, and manage vehicle records. The ideal candidate has experience in a Service Advisor role, is customer-focused, and possesses strong communication skills. The position offers a competitive salary between £30,000 and £35,000 and numerous benefits, including training opportunities and annual leave.

Benefits

Starting salary between £30-35,000 per annum

20 days annual leave plus bank holidays

Workplace pension scheme

Access to further training/development

Family-run local business environment

42.5-hour work week, Monday to Friday

Qualifications

• Working experience within a Service Advisor role is required.
• Ability to upsell on service work and service plans is necessary.
• Candidates should be customer-focused with excellent communication skills.

Responsibilities

• Communicate with customers about service and repair work.
• Produce job cards using in-house computer systems.
• Update customers and vehicle records.
• Prepare invoices and advise customers on estimated repair costs.
• Perform other ad-hoc duties as required.

Skills

Customer Focused

Excellent communication

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive service centre who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Durrington area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Starting salary between £30-35,000 per annum (negotiable pending experience).
• 20 days annual leave plus the 8 bank holidays.
• Workplace pension scheme.
• Access to further training/development.
• Opportunity to work with a family-run local business operating since 2003.
• 42.5-hour week Monday to Friday. Either 8:00am-5:30pm or 8:30am-6:00pm.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £35000.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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