Service Advisor

Confidential; Cambridge; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Basic salary up to £30,000 per annum

OTE around £37,000

25 days holiday plus bank holidays

Career development opportunities

Comprehensive benefits package

Job summary

Confidential in Cambridge is seeking an experienced Service Advisor to join a prestige main dealership, driving exceptional customer service and facilitating maintenance and repair work. You will work closely with technicians, maintain accurate vehicle histories and pursue upselling opportunities while contributing to a professional team environment and ongoing career development.

This on-site role offers a base salary up to £30,000 with a strong bonus potential.The role promises a supportive

Qualifications

• Proven experience as a Service Advisor or Senior Service Advisor.
• Strong customer service and communication skills.
• Excellent organisational and time-management abilities.
• Knowledge of automotive systems and repair processes.
• Professional attitude focused on delivering quality service.
• Full UK driving licence is required.

Responsibilities

• Advise customers on vehicle maintenance and repair needs.
• Prepare and upsell service and repair work to customers.
• Ensure high standards of customer service and satisfaction.
• Coordinate with technicians to ensure timely work completion.
• Maintain accurate vehicle history records and documentation.
• Promote additional products and services to maximise earnings.

Skills

Customer service

Communication

Organisation

Time management

Driving licence

Job description

We are recruiting for a Service Advisor on behalf of our client, a prestigious main dealership located in Cambridge. This is an excellent opportunity for an experienced Service Advisor seeking stability and career advancement within a reputable, professional environment. The Service Advisor role is central to delivering exceptional customer service while contributing to the dealership's continued success.

Benefits

• - Basic salary up to £30,000 per annum
• - Uncapped bonus scheme with an OTE around £37,000
• - 25 days holiday plus bank holidays
• - Excellent career development opportunities
• - Supportive team environment and comprehensive benefits package

Duties

• - Advising customers on vehicle maintenance and repair needs
• - Preparing and selling service and repair work to customers
• - Ensuring high standards of customer service and satisfaction
• - Liaising with technicians to ensure timely completion of work
• - Maintaining accurate documentation and vehicle history records
• - Promoting additional products and services to maximise earning potential

Requirements

• - Proven experience as a Service Advisor or Senior Service Advisor
• - Strong customer service and communication skills
• - Excellent organisational and time management abilities
• - Knowledge of automotive systems and repair processes
• - Professional attitude with a focus on delivering quality service
• - Full UK driving licence