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Service Advisor

Octane Recruitment Ltd

Bicester

On-site

GBP 28,000 - 32,000

Full time

Today
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Job summary

A reputable recruitment firm is seeking an experienced Service Advisor for a main dealer in Bicester. This role offers a competitive salary ranging from £28,000 to £32,000 basic, with an OTE of £36,000 and numerous benefits including manufacturer training programs, a supportive environment, and progression opportunities. Candidates should possess proven experience in a dealership setting and a full UK driving licence. This position represents an excellent opportunity to develop a long-term career with a friendly family-run business.

Benefits

30 Days Annual Leave including Bank Holidays
Employer Statutory Pension Scheme
Manufacturer training programs
Free MOT per year
Mental Health First Aiders
Referral bonus for technician introductions (£1500!)
Paternity pay – Full 2 weeks pay
Personal Accident Scheme
Corporate uniform provided
Cycle to work scheme
Onsite Parking
EV Salary Sacrifice Scheme

Qualifications

  • Proven experience as a Service Advisor within a dealership, bodyshop, or independent workshop.
  • A full UK driving licence.

Responsibilities

  • Welcome customers bringing their vehicles in for servicing and repairs.
  • Book vehicles into the workshop and provide updates on progress.
  • Support the aftersales team and assist the Service Manager.
  • Manage customer expectations professionally.
  • Upsell additional products and services to customers.

Skills

Customer service
Sales skills
Communication
Job description
Service Advisor

Location: Bicester
Salary: £28,000 - £32,000 basic, £36,000 OTE
Hours: Monday to Friday 42.5 hours on a three‑week rotation (week 1: 7am‑4pm, week 2: 8am‑5pm, week 3: 9am‑6pm). 1 in 3 Saturday mornings.
Ref: 29544

We’re recruiting a Service Advisor to join a well‑run main dealer in Bicester. This is an excellent opportunity to build a long‑term career, with progression opportunities at a reputable dealership. If you’re an experienced Service Advisor seeking a new challenge, we’d love to hear from you!

Benefits
  • 30 Days Annual Leave including Bank Holidays rising with service, with the option to purchase up to three additional days of leave
  • Employer Statutory Pension Scheme
  • Manufacturer training programs
  • Free MOT per year
  • Mental Health First Aiders
  • Referral bonus for introducing technician friends (£1500!)
  • Paternity pay – Full 2 weeks pay
  • Personal Accident Scheme
  • Corporate uniform provided
  • Cycle to work scheme
  • Onsite Parking
  • EV Salary Sacrifice Scheme
  • Working for a friendly family business!
Service Advisor Duties
  • Welcome customers bringing their vehicles in for scheduled and unscheduled servicing and repairs
  • Book vehicles into the workshop and provide updates on progress
  • Support the aftersales team, including workshop controllers, and assist the Service Manager with the day‑to‑day running of a busy department
  • Manage customer expectations with a consistently professional approach
  • Upsell additional products and services to new and existing customers
Service Advisor Requirements
  • Proven experience as a Service Advisor within a dealership, bodyshop, or independent workshop
  • A full UK driving licence
How to Apply

If you are interested in applying for this Service Advisor vacancy, please send your CV and I will contact you on receipt.

All applications will be treated with the utmost confidentiality.

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