Service Advisor

Octane Recruitment Ltd; Bicester; On-site; GBP 28,000 - 32,000; Full time

Job summary

A reputable recruitment firm is seeking an experienced Service Advisor for a main dealer in Bicester. This role offers a competitive salary ranging from £28,000 to £32,000 basic, with an OTE of £36,000 and numerous benefits including manufacturer training programs, a supportive environment, and progression opportunities. Candidates should possess proven experience in a dealership setting and a full UK driving licence. This position represents an excellent opportunity to develop a long-term career with a friendly family-run business.

Benefits

30 Days Annual Leave including Bank Holidays

Employer Statutory Pension Scheme

Manufacturer training programs

Free MOT per year

Mental Health First Aiders

Referral bonus for technician introductions (£1500!)

Paternity pay – Full 2 weeks pay

Personal Accident Scheme

Corporate uniform provided

Cycle to work scheme

Onsite Parking

EV Salary Sacrifice Scheme

Qualifications

• Proven experience as a Service Advisor within a dealership, bodyshop, or independent workshop.
• A full UK driving licence.

Responsibilities

• Welcome customers bringing their vehicles in for servicing and repairs.
• Book vehicles into the workshop and provide updates on progress.
• Support the aftersales team and assist the Service Manager.
• Manage customer expectations professionally.
• Upsell additional products and services to customers.

Skills

Customer service

Sales skills

Communication

Job description

Service Advisor

Location: Bicester
Salary: £28,000 - £32,000 basic, £36,000 OTE
Hours: Monday to Friday 42.5 hours on a three‑week rotation (week 1: 7am‑4pm, week 2: 8am‑5pm, week 3: 9am‑6pm). 1 in 3 Saturday mornings.
Ref: 29544

We’re recruiting a Service Advisor to join a well‑run main dealer in Bicester. This is an excellent opportunity to build a long‑term career, with progression opportunities at a reputable dealership. If you’re an experienced Service Advisor seeking a new challenge, we’d love to hear from you!

Benefits

• 30 Days Annual Leave including Bank Holidays rising with service, with the option to purchase up to three additional days of leave
• Employer Statutory Pension Scheme
• Manufacturer training programs
• Free MOT per year
• Mental Health First Aiders
• Referral bonus for introducing technician friends (£1500!)
• Paternity pay – Full 2 weeks pay
• Personal Accident Scheme
• Corporate uniform provided
• Cycle to work scheme
• Onsite Parking
• EV Salary Sacrifice Scheme
• Working for a friendly family business!

Service Advisor Duties

• Welcome customers bringing their vehicles in for scheduled and unscheduled servicing and repairs
• Book vehicles into the workshop and provide updates on progress
• Support the aftersales team, including workshop controllers, and assist the Service Manager with the day‑to‑day running of a busy department
• Manage customer expectations with a consistently professional approach
• Upsell additional products and services to new and existing customers

Service Advisor Requirements

• Proven experience as a Service Advisor within a dealership, bodyshop, or independent workshop
• A full UK driving licence

How to Apply

If you are interested in applying for this Service Advisor vacancy, please send your CV and I will contact you on receipt.

All applications will be treated with the utmost confidentiality.