Service Administrator Manager

LANGTON N4P; Croydon; On-site; GBP 60,000 - 80,000; Part time

Job summary

A mental health charity in Croydon is looking for an experienced Part-Time Service Administrator Manager to support frontline services through effective administrative leadership. Responsibilities include managing a team of administrators, ensuring high-quality standards, and maintaining day-to-day operational efficiency. The ideal candidate will have significant administrative experience and strong supervisory skills, with the ability to communicate effectively and respond compassionately to young people in distress. This part-time role requires working four days a week.

Qualifications

• Strong experience in administrative work within a busy service or office environment.
• Experience supervising and/or line managing staff.
• Excellent communication skills, including a calm, professional telephone manner.
• Ability to respond sensitively and compassionately to young people in distress.

Responsibilities

• Line manage administrators, including supervision and performance management.
• Provide guidance, support, and training for high-quality administrative standards.
• Manage day-to-day service administrative operations and maintain professional standards.

Skills

Administrative work experience

Staff supervision

Excellent communication skills

Compassionate responses

Job description

Our client, a mental health charity based in Croydon, is currently seeking an experienced Part-Time Service Administrator Manager to join their team for four days per week. This is a key role supporting the effective delivery of frontline services through high-quality administrative leadership. Responsibilities include:

• Line manage administrators, including supervision, performance management and delegation of tasks
• Provide guidance, support and training to ensure consistent, high quality administrative standards across all services
• Manage day-to-day service administrative operations Maintain high professional standards of communication and record keeping

About you:

• Strong experience in administrative work within a busy service or other office environment
• Experience supervising and/or line managing staff
• Excellent communication skills, including a calm, professional telephone manner
• Ability to respond sensitively and compassionately to young people, including those in distress

We welcome applications from experienced Senior Administration Managers interested in a part-time role (four days per week) within a professional and supportive environment. For full details, please contact Langton N4P Charity Recruitment Specialists.Closing date for applications is Thursday, 19th February.