Service Administrator (Forklift Trucks)

Alexander James Recruiting Ltd.; Maidenhead; On-site; GBP 23,000 - 28,000; Full time

Job summary

A national dealer of forklifts is seeking a Service Administrator based in Maidenhead. The role involves providing administrative support, dealing with service enquiries, and preparing invoices. Ideal candidates will have administrative experience, preferably in the Material Handling industry, though other similar industries are also considered. The position offers a competitive salary, 25 days holiday, and the opportunity to work with a reputable company in the industry.

Benefits

Competitive salary (up to £28k)

25 days holiday + Bank holidays

Qualifications

• Experience in the Material Handling industry is desirable but not essential.
• Candidates from plant hire, automotive, or similar industries may also apply.
• Willingness to commute within distance of Maidenhead.

Responsibilities

• Provide administrative support to the service department.
• Handle service desk enquiries from customers.
• Assist with scheduling forklift servicing.
• Prepare invoices for clients and suppliers.
• Work directly with service teams and managers.

Skills

Administrative experience

Customer service skills

Organizational skills

Job description

Alexander James Recruiting are currently working with a national dealer of a leading forklift product that are looking to bring on a new Service Administrator based in their Maidenhead depot. With a competitive basic salary, this is a great opportunity for an experienced administrator, working within a business that supplies capital equipment rental, looking to get into a new role.

Responsibilities

• Providing administrative support to the service department
• Dealing with all service desk enquiries for new and existing customers requiring forklift trucks
• Assisting with the organization of forklift servicing and overall scheduling
• Preparing invoices for clients and suppliers
• Working directly with Service Controllers, Service Engineers and Service Managers

Requirements

Due to the responsibilities of the position, you will ideally have experience of working within the Material Handling industry in a role with an administrative focus, however this is not essential. The company would also consider candidates with experience from similar industries such as plant hire, powered access, automotive, commercial vehicles or any other industries with transferable knowledge. The role may also suit an individual with experience working within the Material Handling industry as an engineer. In terms of location, you will need to be based within commutable distance of Maidenhead.

Benefits

• Competitive salary (up to £28k depending on experience)
• 25 days holiday + Bank holidays

The Company

The company are a national provider of a leading forklift product. Part of a larger group, and having operated for over 50 years, the business has gone from strength to strength. The company also offer racking solutions, warehouse safety products and a variety of industrial cleaning equipment meaning they are able to offer complete solutions to their customers.