Server/Waiter/Waitress

Tattu; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic restaurant brand in London is seeking passionate servers to provide exceptional service and contribute to a vibrant team environment. This role offers opportunities for career progression along with benefits such as staff discounts, wellness programs, and development academies. Ideal candidates will have a strong customer service focus and a desire to learn new skills.

Benefits

Health & Happiness activities

Cycle to work scheme

Bespoke staff food menu

Wagestream access to wages

Employee of the month award

Qualifications

• Passion for delivering unique customer experiences.
• Ability to manage busy sections and ensure attention to detail.
• Desire to learn and grow within a career.

Responsibilities

• Deliver a unique and special experience to guests.
• Support a positive team environment.
• Respond effectively to various customer situations.
• Manage large sections of guests during busy periods.

Skills

Customer service

Team support

Detail orientation

Personable skills

Job description

Overview

Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service styleThis is an amazing opportunity to be a part of one of the UK's fastest-growing companies with an outstanding reputation and performance history.Tattu London has been designed with the utmost respect for superb craftsmanship and in pursuit of providing the finest experiential dining. Classic artistry is reunited with cutting edge techniques, giving way to a venue that is equally as elegant as it is elevated.Permanently Unique awarded - Time Best Places to Work 2024 & 2025! Make sure you are following our LinkedIn page - Permanently Unique Group.

The Role

• Demonstrate your passion for customer service to deliver a unique and special experience to guests
• Support your team to create a positive working environment and to be the best team that we can be
• Use your personable skills to respond to different situations and different customer requirements
• Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail
• Demonstrate a desire to go further in your career and learn new skills
• All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased

Why us

• Health & Happiness
• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
• Cycle to work scheme
• Bespoke staff food menu designed by all our head chefs
• Mental health first aiders
• EAP scheme

Progression

• Bespoke development journey's for all our team
• Development academies to support the progression and development of our team

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants
• Recommend a friend scheme
• Wagestream - access a share of your earned wages whenever you need it
• Employee of the month award
• Monthly team building events
• Annual celebration