Senior Workplace Operations Lead

Ampa; Nottingham; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

UK hubs

Job summary

Ampa Group is seeking a confident, hands-on Workplace Team Leader to own operations across our Nottingham locations, coordinating front of house, building services, print/post and reprographics to deliver an outstanding experience for our people, clients and visitors.

You will lead a multi-disciplinary team, manage budgets (OPEX/CAPEX), oversee suppliers, health and safety, and drive continuous improvement while partnering with senior stakeholders to turn strategy into real results.

Qualifications

• 5+ years’ experience managing Workplace/Facilities operations in a similar environment.
• Strong Workplace Management experience within a commercial building.
• Experience managing Front of House operations.
• Experience leading and managing teams, including multi-disciplinary operation.
• Strong Health & Safety, compliance and risk assessments.
• Experience managing budgets (OPEX/CAPEX) and financial control.
• Strong supplier and contractor management experience, including SLAs.
• Experience delivering projects, change and continuous improvement.
• Excellent communication and stakeholder management skills.
• Highly organised, able to prioritise and manage multiple things at once.

Responsibilities

• Lead and inspire a multi-disciplinary Workplace team.
• Deliver exceptional service to clients, visitors and colleagues.
• Manage contractors, suppliers and SLAs, driving performance and value.
• Own OPEX and CAPEX budgets, including forecasting and financial control.
• Lead projects, moves and workplace change from start to finish.
• Oversee reception, post room, meeting spaces, catering, security and cleaning.
• Take ownership of Health & Safety, compliance and business continuity.
• Identify opportunities to improve processes, reduce risk and increase efficiency.
• Partner with senior stakeholders to turn strategy into real operational results.

Skills

Team leadership

Stakeholder management

Health & Safety

Budget management

Project delivery

Communication

Tools

Microsoft Office 365 / Teams

Job description

Ampa Group is seeking a confident, hands-on Workplace Team Leader to own operations across our Nottingham locations, coordinating front of house, building services, print/post and reprographics to deliver an outstanding experience for our people, clients and visitors.

You will lead a multi-disciplinary team, manage budgets (OPEX/CAPEX), oversee suppliers, health and safety, and drive continuous improvement while partnering with senior stakeholders to turn strategy into real results.