Workplace Team Leader

Ampa; Nottingham; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

UK hubs

Job summary

Ampa Group is seeking a confident, hands-on Workplace Team Leader to own operations across our Nottingham locations, coordinating front of house, building services, print/post and reprographics to deliver an outstanding experience for our people, clients and visitors.

You will lead a multi-disciplinary team, manage budgets (OPEX/CAPEX), oversee suppliers, health and safety, and drive continuous improvement while partnering with senior stakeholders to turn strategy into real results.

Qualifications

• 5+ years’ experience managing Workplace/Facilities operations in a similar environment.
• Strong Workplace Management experience within a commercial building.
• Experience managing Front of House operations.
• Experience leading and managing teams, including multi-disciplinary operation.
• Strong Health & Safety, compliance and risk assessments.
• Experience managing budgets (OPEX/CAPEX) and financial control.
• Strong supplier and contractor management experience, including SLAs.
• Experience delivering projects, change and continuous improvement.
• Excellent communication and stakeholder management skills.
• Highly organised, able to prioritise and manage multiple things at once.

Responsibilities

• Lead and inspire a multi-disciplinary Workplace team.
• Deliver exceptional service to clients, visitors and colleagues.
• Manage contractors, suppliers and SLAs, driving performance and value.
• Own OPEX and CAPEX budgets, including forecasting and financial control.
• Lead projects, moves and workplace change from start to finish.
• Oversee reception, post room, meeting spaces, catering, security and cleaning.
• Take ownership of Health & Safety, compliance and business continuity.
• Identify opportunities to improve processes, reduce risk and increase efficiency.
• Partner with senior stakeholders to turn strategy into real operational results.

Skills

Team leadership

Stakeholder management

Health & Safety

Budget management

Project delivery

Communication

Tools

Microsoft Office 365 / Teams

Job description

Workplace Team Leader

Department: Ampa Group Services - Group Operations - Workplace Management - Buildings - 9502

Employment Type: Permanent - Full Time

Location: Nottingham

Reporting To: Nimisha Naran

Description

Workplace Team Leader

37 hours per week | 07:00–19:00 | Reporting to the Workplace Regional Manager

This is more than a day-to-day Workplace role.

We’re looking for a confident, hands‑on leader to take ownership of Workplace operations across our locations, bringing together front of house, building services, print/post and reprographics to deliver an outstanding experience for our people, clients and visitors.

What you will be doing:

You’ll be the person making sure the workplace is safe, seamless, professional and ready to perform.

• Lead and inspire a multi-disciplinary Workplace team
• Deliver exceptional service to clients, visitors and colleagues
• Manage contractors, suppliers and SLAs, driving performance and value
• Own OPEX and CAPEX budgets, including forecasting and financial control
• Lead projects, moves and workplace change from start to finish
• Oversee reception, post room, meeting spaces, catering, security and cleaning
• Take ownership of Health & Safety, compliance and business continuity
• Identify opportunities to improve processes, reduce risk and increase efficiency
• Partner with senior stakeholders to turn strategy into real operational results

What you will need:

• 5+ years’ experience managing Workplace/Facilities operations in a similar environment — professional services is essential.
• Strong Workplace Management experience within a commercial building.
• Experience managing Front of House operations, ideally within professional services.
• Experience leading and managing teams, including a multi‑disciplinary operation.
• Strong understanding of Health & Safety, statutory compliance and risk assessments.
• Experience managing budgets (OPEX/CAPEX) and financial control.
• Strong supplier and contractor management experience, including SLAs and performance.
• Experience delivering projects, change and continuous improvement.
• Excellent communication and stakeholder management skills.
• Highly organised, able to prioritise and manage multiple things at once.
• A hands‑on, proactive “can‑do” attitude — someone who will get involved operationally rather than just manage from a distance.
• Comfortable working in a fast‑paced, high‑pressure environment and dealing with issues quickly.
• Strong Microsoft Office 365 / Teams skills.

Benefits, Agile Working and Additional information

• We embrace agile working and offer a blended approach to where and how we work.
• We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
• We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.

Additional information

Want to find more about our amazing benefits?

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.