Workplace Assistant

Ampa; Stratford-upon-Avon; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Agile working

Flexible working

Job summary

Ampa Group Services – Stratford upon Avon is seeking a proactive Workplace Assistant to create a welcoming, efficient front-line experience for clients and colleagues. You will support meetings, manage daily office tasks, and help keep spaces neat and organised.

Working in a collaborative, client-focused team, you’ll develop a broad range of workplace and service skills while contributing to a smooth-running office environment across our Stratford upon Avon site. Full-time on-site role.

Qualifications

• Experience in a similar workplace or client-facing role (ideally in professional services).
• Confident using Microsoft Office and digital workplace tools.
• Strong organisation skills and a proactive, solutions-focused mindset.
• Ability to manage multiple tasks efficiently and professionally.
• Excellent communication skills and relationship-building ability.

Responsibilities

• Warmly welcome clients and colleagues, creating an exceptional first impression.
• Follow visitor management processes and liaise with building reception as required.
• Set up meeting rooms with layouts, technology, and refreshments.
• Ensure client and collaborative spaces are tidy, fully stocked, and presentable.
• Support office logistics, equipment setups, minor moves, and stock management.
• Maintain high standards of housekeeping, recycling, and environmental practices.
• Report maintenance, H&S, or facilities issues promptly.
• Manage meeting room and car park bookings.
• Handle mail, couriers, printing, scanning, and document finishing.
• Assist with events, inductions, and new starter onboarding.
• Liaise with IT and other teams to ensure smooth-running meetings.
• Travel to other offices to provide support as required.

Skills

Client-facing experience

Organisational skills

Communication skills

Problem solving

Tools

Microsoft Office

Job description

Workplace Assistant

Department: Ampa Group Services - Group Operations - Work Place Management - Buildings - 9502

Employment Type: Permanent - Full Time

Location: Stratford upon Avon

Reporting To: Clare Deacon

Description

Workplace Assistant – Stratford upon Avon

Be the heartbeat of our workplace experience!
What’s in it for you?
Join a role where every interaction counts and every day is different. You’ll be one of the first faces our clients and colleagues meet, shaping outstanding experiences across our Stratford upon Avon office. You’ll join a supportive, people-focused Ampa Group Services team, develop a wide range of workplace and client service skills, and help keep our offices running smoothly.
If you love variety, thrive in a team, and take pride in making things run seamlessly, this role gives you the freedom to make a real impact.

Location: Stratford upon Avon - Full time on-site

Hours: 37 per week

Reporting to: Workplace Team Leader

About the Team

AGS is the engine behind our firm — a collaborative group of specialists across Finance, Operations, HR, Marketing, IT, Risk, and Executive Leadership. Together, we support our legal teams and deliver exceptional client experiences.

Our team values professionalism, kindness, continuous improvement, and supporting one another.

The Role

You’ll create a seamless, welcoming experience for everyone who enters our offices. From hosting guests and supporting meetings to keeping client spaces organised and professional, you’ll ensure our workplace is polished, efficient, and ready for business.

What you will be doing:

Client & Visitor Experience

• Warmly welcome clients and colleagues, creating an exceptional first impression
• Follow visitor management processes and liaise with building reception as required
• Set up meeting rooms with layouts, technology, and refreshments
• Ensure client and collaborative spaces are tidy, fully stocked, and presentable

Workplace Operations

• Support office logistics, equipment setups, minor moves, and stock management
• Maintain high standards of housekeeping, recycling, and environmental practices
• Report maintenance, H&S, or facilities issues promptly

Team & Business Support

• Manage meeting room and car park bookings
• Handle mail, couriers, printing, scanning, and document finishing
• Assist with events, inductions, and new starter onboarding
• Liaise with IT and other teams to ensure smooth-running meetings
• Travel to other offices to provide support as required

Full responsibilities can be found in the extended job description.

What you will need:

• Experience in a similar workplace or client-facing role (ideally in professional services)
• Confident using Microsoft Office and digital workplace tools
• Strong organisation skills and a proactive, solutions-focused mindset
• Ability to manage multiple tasks efficiently and professionally
• Excellent communication skills and relationship-building ability

Who You Are

• Professional and well-presented, representing the Ampa brand
• Passionate about delivering excellent client experiences
• Quick to learn, adaptable, and keen to improve processes
• Reliable, punctual, and able to take initiative
• A positive team player who takes pride in making a difference

Benefits, Agile Working and Additional information

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.

Additional information

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities

Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.