Workplace Experience Specialist (On-site)

Ampa; Stratford-upon-Avon; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Agile working

Flexible working

Job summary

Ampa Group Services – Stratford upon Avon is seeking a proactive Workplace Assistant to create a welcoming, efficient front-line experience for clients and colleagues. You will support meetings, manage daily office tasks, and help keep spaces neat and organised.

Working in a collaborative, client-focused team, you’ll develop a broad range of workplace and service skills while contributing to a smooth-running office environment across our Stratford upon Avon site. Full-time on-site role.

Qualifications

• Experience in a similar workplace or client-facing role (ideally in professional services).
• Confident using Microsoft Office and digital workplace tools.
• Strong organisation skills and a proactive, solutions-focused mindset.
• Ability to manage multiple tasks efficiently and professionally.
• Excellent communication skills and relationship-building ability.

Responsibilities

• Warmly welcome clients and colleagues, creating an exceptional first impression.
• Follow visitor management processes and liaise with building reception as required.
• Set up meeting rooms with layouts, technology, and refreshments.
• Ensure client and collaborative spaces are tidy, fully stocked, and presentable.
• Support office logistics, equipment setups, minor moves, and stock management.
• Maintain high standards of housekeeping, recycling, and environmental practices.
• Report maintenance, H&S, or facilities issues promptly.
• Manage meeting room and car park bookings.
• Handle mail, couriers, printing, scanning, and document finishing.
• Assist with events, inductions, and new starter onboarding.
• Liaise with IT and other teams to ensure smooth-running meetings.
• Travel to other offices to provide support as required.

Skills

Client-facing experience

Organisational skills

Communication skills

Problem solving

Tools

Microsoft Office

Job description

Ampa Group Services – Stratford upon Avon is seeking a proactive Workplace Assistant to create a welcoming, efficient front-line experience for clients and colleagues. You will support meetings, manage daily office tasks, and help keep spaces neat and organised.

Working in a collaborative, client-focused team, you’ll develop a broad range of workplace and service skills while contributing to a smooth-running office environment across our Stratford upon Avon site. Full-time on-site role.