Senior UX Designer (Community of Practice Lead)

Lloyd's; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading financial services organization in the UK seeks a UX Design Community of Practice Lead to drive UX innovation and mentor designers. This role involves scouting and implementing cutting-edge UX trends, fostering a culture of continuous learning, and influencing design strategy at leadership levels. With a background in UX and proven leadership skills, you will deliver impactful tools and frameworks to ensure industry standards are set and maintained. Join us to shape the future of design experiences.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days' holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Responsibilities

• Scout, pilot, and implement groundbreaking UX trends, tools, and frameworks.
• Lead and mentor designers, fostering continuous learning and bold thinking.
• Organize events and design sprints to encourage creativity and collaboration.
• Design learning experiences to enhance technical mastery and leadership skills.
• Collaborate with leadership to map growth opportunities across capabilities.
• Influence strategy at the Experience Design Leadership Team.
• Deliver next-generation tools and processes to elevate impact.
• Reinvent onboarding, engagement, and development of designers.

Skills

Visionary thinking

Inspiring leadership

Agile methodology

Collaborative approach

Data-driven mindset

Trust-building

Proactive problem-solving

Exceptional communication

Job description

Overview

Step into the driving seat of UX innovation as our UX Design Community of Practice Lead. Here, you'll help architect the future of UX at Lloyds Banking Group‑setting the vision, pace, and ambition for how we design experiences that matter. In partnership with Design Leadership, you'll ignite a movement: transforming how we collaborate, create, and deliver impact at scale.

Responsibilities

• Setting the pace for the industry by scouting, piloting, and embedding groundbreaking UX trends, tools, and frameworks.
• Acting as an inspiring leader and mentor, you'll energise and elevate designers‑cultivating a culture of continuous learning, experimentation, and bold thinking.
• Orchestrating events, design sprints, and showcases that spark creativity, foster collaboration, and unite designers behind a shared mission.
• Designing and delivering learning experiences that accelerate both technical mastery and leadership growth, opening new pathways for career progression.
• Partnering with the Head of Design Delivery Practice and Senior Leadership to map our maturity journey and unlock new opportunities for growth across capability, culture, and craft.
• Representing UX at the highest levels, influencing strategy and championing the voice of design at the Experience Design Leadership Team (DLT) and beyond.
• Accelerating agility and excellence by delivering next‑generation tools, frameworks, and processes that amplify our impact and set benchmarks for the industry.
• Collaborating with Design Leadership to reinvent how we onboard, engage, and develop talent‑ensuring every designer is inspired, supported, and aligned to our future vision.

Qualifications

• Visionary, with a deep passion for UX Design and Experience Design and a drive to push boundaries.
• Inspiring, with the ability to rally teams and partners around ambitious goals.
• Agile, comfortable navigating between strategic vision and hands‑on delivery.
• Collaborative, building agreement and momentum for new ideas and ways of working.
• Data‑driven, able to measure and communicate the value of our communities of practice.
• Trusted, able to foster openness, challenge constructively, and champion a culture of inclusion and growth.
• Proactive, organised, and energised by solving complex challenges at pace.
• Exceptional communicator, able to share ideas and successes in compelling, engaging ways.

Benefits

• A generous pension contribution of up to 15%
• An annual performance related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Equal Opportunity

We are an equal opportunity employer. Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We welcome applications from under‑represented groups and are disability confident. If you require reasonable adjustments to our recruitment processes, please let us know.