Senior UK Ecommerce Leader: Growth, Trading & Optimisation

Thg Plc; Manchester; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

25 days’ annual leave plus bank  

Birthday off

Enhanced maternity/paternity pay

Compassionate leave

Buy extra leave days

Volunteer leave

On-site GP appointments

Employee Assistance Programme

On-site staff shop

Staff discount on THG brands

Refer a friend bonus

Anniversary gifts

Job summary

THG is seeking a Senior Ecommerce Manager for the UK to own Myprotein UK site performance, drive profitable growth through ecommerce trading, customer experience and onsite optimisation. The role sets the UK ecommerce strategy, translating objectives into trading priorities and leading cross-functional teams to deliver growth.

You will work with Marketing, CRM, Brand, Product, UX, Technology, Supply Chain and Finance to enhance conversion, AOV and CLV, while championing AI and analytics-driven

Qualifications

• Significant experience in ecommerce, digital trading or online retail.
• Proven track record of owning website performance and delivering profitable growth.
• Strong understanding of ecommerce metrics: revenue, conversion, AOV, margin, LTV.
• Experience developing trading strategies and onsite optimisation plans.
• Analytical and data-driven with clear commercial actions.
• Ability to influence senior stakeholders and lead cross-functional teams.
• Experience in testing, optimisation and continuous improvement.
• Familiar with BI and ecommerce analytics tools; interest in AI/automation.

Responsibilities

• Own UK website performance across revenue, traffic, conversion, AOV, margin.
• Set and deliver the UK ecommerce trading strategy with clear priorities.
• Drive onsite trading and optimisation across merchandising, navigation, search, landing pages.
• Manage pricing and promotional investment balancing revenue, margin and UX.
• Lead forecasting and performance reviews, identify risks and actions.
• Use customer insight and market trends to inform commercial decisions.
• Partner with Marketing, CRM, Brand, Product, UX, Technology, Supply Chain and Finance.
• Drive improvements in customer journey to increase conversion and CLV.
• Lead testing and optimisation initiatives with measurable outcomes.
• Champion AI, automation and analytics to improve decision-making.

Skills

Ecommerce trading

Data analysis

Cross-functional leadership

BI analytics

Stakeholder influence

AI/automation interest

Tools

BI tools

Job description

THG is seeking a Senior Ecommerce Manager for the UK to own Myprotein UK site performance, drive profitable growth through ecommerce trading, customer experience and onsite optimisation. The role sets the UK ecommerce strategy, translating objectives into trading priorities and leading cross-functional teams to deliver growth.

You will work with Marketing, CRM, Brand, Product, UX, Technology, Supply Chain and Finance to enhance conversion, AOV and CLV, while championing AI and analytics-driven