Ecommerce Growth Lead – UK & Ireland

THG; Manchester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave + holidays start

Birthday off

Enhanced maternity/paternity

Volunteer leave (up to 2 days)

Staff discounts on THG brands

On-site gym

Bus pass subsidy

Tech salary sacrifice

Refer a friend bonus up to £1,000

Anniversary gifts

Job summary

THG is seeking an ambitious Ecommerce Manager for Myprotein in the UK market. You will own the UK ecommerce trading strategy, optimise website performance and deliver a customer experience aligned with fitness and active lifestyle consumers.

You’ll drive product launches, campaigns, conversion improvements and customer retention across nutrition, supplements and activewear, working with cross-functional teams to optimise pricing, stock and regional content.

Qualifications

• 3–5+ years’ experience in ecommerce, digital trading or online retail.
• Experience trading across UK markets, with an understanding of regional shopping behaviours and key commercial moments.
• Strong understanding of ecommerce KPIs, conversion rate optimisation, customer journeys and digital performance.
• Experience using ecommerce platforms such as Shopify, Magento or similar.
• Strong analytical skills, with experience using Google Analytics and reporting tools.
• A commercial mindset and a proven ability to drive online revenue growth.
• Experience delivering localised customer experiences across multiple markets.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• An interest in fitness, sports nutrition and active lifestyles; experience in these categories would be an advantage.

Responsibilities

• Own day-to-day UK ecommerce trading performance, delivering revenue and profitability targets.
• Develop and execute trading plans, promotional calendars and product launches across nutrition, supplements and activewear.
• Plan campaigns around key UK trading moments.
• Identify opportunities to increase conversion, average order value and repeat purchases through relevant merchandising, bundles and promotions.
• Work with relevant teams to align pricing, promotions, stock availability and product assortment with UK customer demand.
• Monitor sales and margin performance, adjusting trading activity to maximise commercial returns.
• Optimise the customer journey across mobile and desktop, ensuring a seamless shopping experience.
• Work with regional and creative teams to deliver Arabic and English content, product pages and campaigns.
• Help customers discover products suited to their fitness goals through clear navigation, relevant content and effective merchandising.
• Improve conversion through A/B testing, landing page optimisation and checkout enhancements.
• Identify opportunities to improve local payment options, delivery messaging and customer trust.
• Monitor website performance and prioritise improvements that address customer needs across individual UK markets.
• Track key ecommerce metrics, including revenue, profitability, conversion rate, average order value and retention.
• Analyse performance by market and product category to identify growth opportunities and areas for improvement.
• Produce regular reporting with clear insights and actionable recommendations.
• Use customer behaviour, campaign results and market insights to inform trading decisions.
• Monitor regional competitors, promotional activity and trends across fitness, sports nutrition and activewear.

Skills

Ecommerce strategy

UK market trading

KPI & analytics

Shopify

Magento

Google Analytics

Revenue growth

Localization across markets

Stakeholder management

Multi-priority management

Fitness/sports nutrition interest

Tools

Shopify

Magento

Google Analytics

Job description

THG is seeking an ambitious Ecommerce Manager for Myprotein in the UK market. You will own the UK ecommerce trading strategy, optimise website performance and deliver a customer experience aligned with fitness and active lifestyle consumers.

You’ll drive product launches, campaigns, conversion improvements and customer retention across nutrition, supplements and activewear, working with cross-functional teams to optimise pricing, stock and regional content.