Senior Technical Support Engineer — Onsite, London

Axiom Software Solutions Limited; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A software solutions provider in London is seeking an Executive/Sr. Executive to provide technical support and resolve client issues effectively. The role requires managing transactions, documenting client interactions, and maintaining quality standards. Successful candidates will exhibit strong communication and problem-solving skills. This position is an on-site contract expected to last for over 6 months.

Qualifications

• Effective technical support skills required.
• Ability to troubleshoot client issues professionally.
• Proficiency in communication and documentation.

Responsibilities

• Provide effective technical support and resolve client queries.
• Manage transactions per required quality standards.
• Document client interactions and maintain logs.

Job description

A software solutions provider in London is seeking an Executive/Sr. Executive to provide technical support and resolve client issues effectively. The role requires managing transactions, documenting client interactions, and maintaining quality standards. Successful candidates will exhibit strong communication and problem-solving skills. This position is an on-site contract expected to last for over 6 months.