Senior Technical Engagement Manager, UKI Engagement Management Team

Amazon; City Of London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading cloud services provider in London is seeking an Engagement Manager to lead complex cloud solution projects. The role requires extensive cloud computing experience, project management skills, and strong technical capabilities in AWS. The ideal candidate should possess current AWS certifications and a proven track record in managing substantial technical projects. This position emphasizes collaboration with stakeholders to achieve desired customer outcomes and drive successful implementations.

Qualifications

• 8+ years of experience in cloud computing.
• Experience in project management of technical programs.
• Current AWS Certifications (AWS Solutions Architect Associate required).

Responsibilities

• Leading and managing complex cloud migration and implementation projects.
• Bridging business requirements with technical solutions.
• Contributing to technical documentation and define documentation standards.

Skills

Cloud computing experience

Project management

Technical decision making

Stakeholder management

Education

Bachelor's degree in Computer Science or Engineering

Tools

AWS Solutions Architect Associate

PMP certification

Job description

Overview

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

Basic Qualifications

• 8+ years of experience in cloud computing
• Experience in project management of technical programs
• Bachelor\'s degree in Computer Science, Engineering, related field, or equivalent experience
• Current AWS Certifications (AWS Solutions Architect Associate required)
• PMP or similar project management certification plus Certified Scrum Professional - Scrum Master (CSP-SM)

Preferred Qualifications

• Proven track record of managing complex technical projects with budgets exceeding $1M
• Excellence in stakeholder management and executive communication
• Experience in specific domains such as Migration, Security, App Dev or Data Analytics
• AWS experience preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework

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