Senior Supervisor

Daniel Owen Ltd; City Of London; On-site; GBP 50,000; Full time

Job summary

A leading housing maintenance contractor in North London is seeking a Senior Supervisor to lead a team delivering responsive repairs and void works. The ideal candidate will have experience in social housing repairs, excellent leadership skills, and a strong understanding of health & safety compliance. This role offers a competitive salary and opportunities for career progression into management.

Benefits

Company vehicle or car allowance

Clear progression pathway

Qualifications

• Proven experience in a supervisory or managerial role within social housing repairs.
• Strong understanding of responsive repairs, voids, and planned works processes.
• Familiarity with housing management systems and job scheduling software.

Responsibilities

• Lead a team delivering responsive repairs and void works.
• Oversee daily scheduling and performance monitoring.
• Act as the first point of contact for escalated issues.
• Monitor health and safety compliance across all sites.

Skills

Leadership

People management

Health & safety compliance

Team motivation

Knowledge of repairs processes

Job description

Overview

Job Title: Senior Supervisor - Social Housing
Location: North London
Salary: £50,000 per annum
Contract Type: Permanent, Full-Time

Responsibilities

• Lead a team of operatives, contractors, and junior supervisors delivering responsive repairs and void works across a large portfolio of social housing properties.
• Oversee daily scheduling, workload distribution, and performance monitoring to ensure KPIs and SLAs are consistently met or exceeded.
• Act as the first point of contact for escalated issues relating to tenant satisfaction, service quality, and operational challenges.
• Work collaboratively with the contract manager, planners, and client-side stakeholders to ensure seamless service delivery.
• Monitor health and safety compliance across all sites, conducting audits and implementing corrective actions as required.
• Support in the recruitment, onboarding, and ongoing development of site-based teams.
• Produce regular reports on performance, compliance, and workforce productivity.
• Drive a culture of continuous improvement, resident satisfaction, and team accountability.

Requirements

• Proven experience in a supervisory or managerial role within social housing repairs, maintenance, or a similar property services environment.
• Strong understanding of responsive repairs, voids, and planned works processes.
• Excellent leadership and people management skills, with the ability to mentor and motivate teams effectively.
• Sound knowledge of health & safety legislation (e.g., CDM, COSHH, etc.).
• Familiarity with housing management systems and job scheduling software.
• Full UK driving licence and willingness to travel across North London as required.

What’s On Offer

• Competitive salary of £50,000 per annum
• Company vehicle or car allowance
• Clear progression pathway into Contracts Management or Project roles

Why Apply?

This is an excellent opportunity to join a respected housing maintenance contractor with a strong pipeline of work across North London. If you're looking for the next step in your supervisory career - with real autonomy and influence - this could be the role for you