Senior Solutions Engineer (Pre-Sales Engineer), UK Market

Atlassian; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading software company in the United Kingdom is seeking a dynamic pre-sales team member to engage with enterprise customers. The role involves understanding customer needs, leading product demonstrations, and collaborating closely with sales teams. Ideal candidates will have over 4 years of experience in pre-sales, along with excellent communication and presentation skills. This position offers flexibility in work location, emphasizing a supportive and growth-oriented environment.

Qualifications

• 4+ years of experience interacting with enterprise customers in a pre‑sales capacity.
• Ability to interpret complex business problems and develop solutions.
• Comfortable in both business and technical contexts.

Responsibilities

• Partner with account teams to understand customer needs.
• Lead value-based demonstrations of Atlassian products.
• Track and document product feedback and advocate for development.

Skills

Excellent communication

Strong presentation skills

Problem-solving

Agility

Job description

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed‑first company.

In This Job, You Will:

• Partner with account teams and channel partners to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be.
• Probe for and identify additional opportunities for cross‑product/solution expansion.
• Investigate, discover, and assess client pain points.
• Be a product expert of Atlassian software in the pre‑sales process, articulating and showing the customer the value of the software and how it can change their way of working.
• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams.
• Lead compelling value‑based demonstrations, both standard and customized.
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy‑in from the customer on Atlassian being the right decision.
• Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi‑directional feedback on recent engagements, and ways to improve the selling cycle together.
• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management.
• Continuously learn, develop and refine your pre‑sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.

More about our team

You'll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers. We're a get s##038;##049;done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we're excited at the opportunity to have you join the team and help our company grow and change for the better.

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We're looking for a dynamic team member

On paper, you have 4+ years of experience interacting with enterprise customers in a pre‑sales capacity, with excellent communication, strong presentation skills to multi‑level audiences, and unmatched agility to do what it takes to get the job done. If you're looking to be a cog in the system, this job isn't for you.

Qualifications

You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value‑based solutions. You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.