Senior Service Designer

Damia Group; Leeds; Hybrid; GBP 100,000 - 125,000; Part time

Job summary

A leading IT consultancy is searching for a Senior Service Designer to work remotely with occasional travel to Leeds. This role requires proven experience in Government Digital Service (GDS) and a thorough knowledge of design thinking and user-centered principles. The ideal candidate will lead service design projects, engage with stakeholders, and continuously iterate their designs through usability testing. A collaborative mindset is essential in bringing designs to life, balancing user needs and business requirements.

Qualifications

• Proven experience leading service design projects delivering outcomes.
• Ability to produce high-quality service design and user experience artifacts.

Responsibilities

• Collaborate with clients and developers to bring designs to life.
• Engage in usability testing for continuous design iteration.
• Run workshops and present deliverables to senior stakeholders.

Skills

Experience of GDS / Government Digital services

Thorough knowledge of design thinking and user-centred design

Client Management

Service Design

Job description

Overview

Senior Service Designer - Remote with occasional travel to Leeds

3 months+ - £550-£580 per day inside ir35

My client is a global leading IT consultancy. They are on the hunt for a Senior Service Designer with proven Government Digital Service (GDS) experience.

Key Skills and Experience

• Experience of GDS / Government Digital services
• Thorough knowledge of design thinking and user-centred design
• Experience leading service design projects with clients delivering outcomes, not just outputs
• Experience producing high-quality service design and user experience artefacts such as personas, user journeys, prototypes, and blueprints
• An ability to synthesise user insights, market data and global trends - and turning them into great user experiences
• Collaborative mindset to work with clients and developers to bring designs to life, balancing user needs, business requirements and technical constraints
• Ability to engage in usability testing to continuously iterate ideas and designs
• Keen interest in UX design best practices and trends, and how to incorporate these into deliverables
• Experience running workshops with our clients and present deliverables to senior stakeholders

Skills

• Client Management
• Service Design