Senior Service Advisor

Perfect Placement UK Ltd; Reading; On-site; GBP 30,000 - 36,000; Full time

Job summary

An automotive service centre in Reading is looking for a Senior Service Advisor. In this role, you will communicate with customers about their repair work, manage job cards, and prepare invoices. The ideal candidate will have previous automotive aftersales experience and be customer-focused with upselling abilities. The position offers a salary of up to £36,000 with a Monday to Friday schedule, ensuring no weekend work. This family-run business boasts over 40 years of history in the industry.

Benefits

Up to £36,000 salary depending on experience

Monday to Friday, 7.30am - 5pm

No weekend working hours

Family-run independent garage environment

Qualifications

• Previous automotive aftersales experience is required.
• Customer service skills with a focus on effective communication.
• Ability to prepare and complete invoices.

Responsibilities

• Professionally communicate with customers about repair work.
• Produce job cards using in-house computer systems.
• Update customer and vehicle records.
• Advise customers on estimated costs and timescales of work.

Skills

Customer-focused

Ability to upsell

Automotive Aftersales Experience

Job description

Our client is an Automotive Service Centre and they are currently recruiting for a Senior Service Advisor in the Reading area.

For your hard work as a Senior Service Advisor for our Client, you can expect a salary with up to £36000.

Benefits

• Up To £36,000 Salary Depending On Experience
• Monday To Friday 7.30am - 5pm ONLY
• No Weekend working hours!
• Family Run Independent Garage Environment - History Dating Back 40+ Years!
• Previous Automotive Aftersales Experience Required

Duties

• Professionally communicate with customers about repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Part of this Service Advisor role will include preparing and completing Invoices
• Advise Customer on estimated costs of repairs and timescales of work

Our Client is ideally seeking Senior Service Advisors who have previous working experience within a Main Dealer environment.

To be successful in this role you will be customer-focused and have the ability to upsell effectively.

To apply for this Senior Service Advisor position, please forward your CV to Dee Hogger quoting the job reference number or call our office for a chat about this Service Advisor position.