Senior Secretary - Older Persons Mental Health

NHS; Liverpool; On-site; GBP 28,000 - 35,000; Full time

Job summary

A healthcare organization is seeking a dedicated Senior Secretary to support patients and clinicians. This role involves providing essential administrative support to the OPMHS Consultant Psychiatrist and managing clinical tasks. The ideal candidate will have qualifications in text processing and audio transcription along with relevant secretarial experience. This position offers flexible working hours and opportunities for professional development on the Isle of Man.

Benefits

Competitive salary

Generous annual leave

Flexible working hours

Access to training facilities

Free car parking

Qualifications

• An acceptable external qualification in text processing and audio transcription.
• 1 year relevant secretarial experience including significant audio typing.

Responsibilities

• Provide essential administrative and secretarial support to the OPMHS Consultant Psychiatrist.
• Arrange appointments and manage clinical diaries.
• Prepare patient reports and coordinate home visits.

Skills

Text processing

Audio transcription

Education

Advanced qualification in text processing and audio transcription

Job description

Job Summary

The Older Persons Mental Health Service (OPMHS) is looking for a dedicated individual to join the team as a Senior Secretary. This is a role where your work truly supports patients, families, and clinicians at every stage of their journey. You’ll provide essential administrative and secretarial support to the OPMHS Consultant Psychiatrist and Memory Clinic, helping to keep the service running smoothly and efficiently. You’ll also play an important part in supporting the wider Administrative Team, offering guidance and supervision when the Personal Secretary is away.

Main duties of the job

The role is varied, purposeful, and central to the patient experience. Your responsibilities will span the full cycle of medical secretarial work – from arranging first appointments and managing clinical diaries, to preparing patient reports, coordinating home visits and transport, and managing prescriptions. Each day brings something different, and you’ll have the autonomy to organise your workload and keep things moving.

About Us

By joining Manx Care on the Isle of Man you’ll be stepping away from NHS pressures and demands, as the Islands healthcare system is similar but separate to the UK NHS. We provide lots of opportunities for professional learning and CPD, including use of our well‑resourced education and training centre. At many of our locations you’ll have access to free on‑site car parking. People who relocate here can also get a refund on their National Insurance contributions for the first year of living here. In addition, we offer generous relocation packages for most of our roles! On the Isle of Man you can benefit from great lifestyle opportunities, a safe environment and great schools. Manx residents benefit from lower tax rates compared to most countries in the EU.

Details

• Date posted: 10 December 2025
• Salary: £28,979 to £34,609 a year
• Contract: Permanent
• Working pattern: Flexible working
• Reference number: MCX‑023231
• Job locations:
  • Grianagh Court
  • Strang Road
  • Braddan
  • Isle of Man
  • IM4 4RJ

Benefits

• A competitive salary that increases each 12 months until you reach the salary maximum.
• A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
• A flexi‑time scheme where you can accrue additional time worked to take as leave.
• Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
• Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
• Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign‑posting on a wide range of issues.
• Ability to apply for an unpaid career break after 3 years service.
• Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.
• Access to the Nobles Hospital staff canteen where you can purchase affordable meals, drinks and snacks.
• Free car parking.

Person Specification

Essential

• An acceptable external qualification in text processing and audio transcription (e.g. OCR Text Production (Advanced) distinction and OCR Audio transcription (Advanced) distinction or RSA III Test Processing Part 1 with distinction and RSA III audio transcription Part 2 with distinction; or Pass the Civil Service Typewriting and Audio Grading Test and 1 year relevant secretarial experience including significant audio typing or Hold relevant advanced qualification (e.g. OCR Word Processing (Advanced) pass, or OCR Document Presentation (Advanced) pass, or RSA III Word processing Part 2 Pass, or RSA III Document Presentation Part 2 Pass).

Desirable

• Desirable qualifications and experience as listed above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Manx Care

Grianagh Court, Strang Road, Braddan, Isle of Man, IM4 4RJ

Website: https://www.gov.im/about-the-government/departments/health-and-social-care/