Senior Recruitment Program Lead — Client-Facing Ops

Beeline; Chesterfield; On-site; GBP 85,000 - 110,000; Full time

Job summary

Beeline is hiring a Recruitment Program Lead to run the day-to-day operations of a complex vendor management program for a strategic enterprise client. You will own client relationships, oversee candidate lifecycle, and drive service excellence across suppliers and internal teams.

With 7+ years in program management, MSP/VMS and staffing, you will set expectations, manage escalations, and enforce process discipline while delivering measurable improvements in performance and client satisfaction

Qualifications

• 7+ years of professional experience in complex client-facing operations, program management, MSP/VMS, staffing, or vendor management.
• Demonstrated experience managing staffing or other third-party suppliers and holding external partners accountable for performance.
• Strong executive presence and client-management skills.

Responsibilities

• Own day-to-day program execution across candidate submission, screening, onboarding, staffing readiness, assignment activation, and related lifecycle activities.
• Coordinate handoffs among suppliers, Beeline Client Services, client stakeholders, interview teams, onboarding resources, and other partners.
• Respond to and resolve operating problems quickly, including stalled candidates, incomplete requirements, scheduling constraints, system issues.
• Ensure compliance with client procurement policies, program requirements, documented processes, contractual commitments, and SLAs.
• Maintain data integrity and reliable program status information for decision-making.
• Forecast operational workload and resource needs based on program volume and priorities.

Skills

Vendor management

MSP/VMS

Client management

Executive presence

Process improvement

Stakeholder communication

Education

College degree or equivalent relevant work experience

Job description

Beeline is hiring a Recruitment Program Lead to run the day-to-day operations of a complex vendor management program for a strategic enterprise client. You will own client relationships, oversee candidate lifecycle, and drive service excellence across suppliers and internal teams.

With 7+ years in program management, MSP/VMS and staffing, you will set expectations, manage escalations, and enforce process discipline while delivering measurable improvements in performance and client satisfaction