Senior Recreational Assistant

Leisure Focus; Clewer Village; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused leisure organization is seeking a Senior Recreation Assistant for Windsor Leisure Centre. In this pivotal role, you will lead a team of recreational assistants to ensure exceptional customer experiences while managing pool activities and adhering to health and safety protocols. This is an opportunity to impact the community positively by encouraging leisure activities that promote well-being. Ideal candidates should have qualifications in Leisure Management and experience in a related industry. Join us to help our community thrive and enjoy their leisure time.

Qualifications

• Recognized qualification in Leisure Management or related field.
• Knowledge and skills in a related industry.
• Current NPLQ or willingness to achieve the qualification.

Responsibilities

• Supervise lifeguard team and manage pool rotations.
• Comply with health and safety standards.
• Set up equipment and deliver customer service.

Skills

Team management

Customer service

Health and Safety compliance

Education

Qualified in Leisure Management, Sports Development or related subject

Tools

NPLQ (National Pool Lifeguard Qualification)

Job description

Overview

Come and join our Leisure Focus Senior Recreation Assistant team at Windsor Leisure Centre.

This role is pivotal to the operations of our leisure centres. Managing and inspiring a large team of recreational assistants day to day, ensuring our customers have the best customer journey from the moment they arrive to the moment they leave. Our Senior Recreation Assistants are forward thinking and passionate about leading their team, ensuring all the team members are developed to their full potential. Joining our team as a Senior Recreation Assistant allows our community to enjoy their leisure time, improve their physical and mental well being and is a genuinely rewarding experience.

Roles & Responsibilities

• Supervise the lifeguard team & regular pool rotations.
• Comply with H&S procedures and standards of the center.
• Supervising and cleaning the pool area.
• Setting up equipment.
• Deliver first-class customer service.
• Deal with customer queries.
• When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the center.

Qualifications

• Desirable:
• Have a recognized qualification in Leisure Management, Sports Development or related subject or have the knowledge and are looking to achieve such qualification.
• Has knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise.
• Has a current NPLQ (National Pool Lifeguard Qualification) or previously held one and is able and willing to achieve the qualification.

About Us

Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability.

Our Values (FACE)

In every role, across every site, our colleagues are the 'face' of Leisure Focus. Together, we:

• Focus on the Customer.
• Approach everything systematically.
• Collaborate to achieve.
• Exceed expectation.

There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world-class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.