Senior Recreation Assistant

GLL; Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading leisure provider in Manchester is seeking a Senior Recreation Assistant to oversee a team of lifeguards and ensure customer safety at Hough End Leisure Centre. You’ll be responsible for training staff, maintaining equipment, and providing excellent customer service. The ideal candidate will possess a strong focus on health and safety, be calm under pressure, and have excellent communication skills. This full-time role comes with industry-leading pay, a range of employee benefits, and ongoing professional development.

Benefits

Discounted gym membership

Good Pension schemes

Health assurance

Training and development opportunities

Exclusive discounts on villas and chalets

Discounts across thousands of retailers

Qualifications

• A can-do attitude is essential.
• Strong communication and social skills required.
• Ability to work under pressure calmly.

Responsibilities

• Supervise the lifeguard team effectively.
• Maintain cleanliness and safety of the pool area.
• Deliver first-class customer service and handle inquiries.
• Support the team in setting up various facilities.

Skills

Customer service focus

Team player

Knowledge of health and safety

NPLQ certification

Job description

Overview

GLL are currently recruiting a Senior Recreation Assistant to join our team at Hough End Leisure Centre. As a Senior Recreation Assistant you’ll oversee a team of lifeguards who you’ll act as a mentor and role model to and be responsible for some staff training. Senior Recreation Assistants have real attention to detail as you’ll be ensuring the safety of our customers as well as the cleanliness of the pool environment.

Responsibilities

• Senior Recreation Assistants are responsible for maintenance and preparation of areas and equipment as appropriate, so you’ll need to be hard working and have a conscientious attitude. Excellent communication and social skills are necessary as you’ll often be the first point of contact for customers. Health and safety is paramount therefore attendance at regular pool training sessions is a must.
• A Senior Recreation Assistant job cannot be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you\'re calm under pressure, highly responsible and natural with people from all walks of life, this is your chance to develop your career with the UKs leading leisure provider.

What you need

• A can-do attitude
• A real focus on customer service
• Passion and personality
• Knowledge of health and safety
• Be a great team player
• NPLQ

What you’ll do

• Supervise the lifeguard team
• You will experience regular pool rotations
• Supervising and cleaning the pool area
• Setting up equipment
• Deliver first-class customer service
• Deal with customer queries
• When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre

Benefits and additional information

• As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees
• A Values driven organisation
• Learning & development to support career development
• Good Pension schemes
• Discounted gym membership for you and your partner
• A full time permanent position
• Industry leading rates of pay
• Opportunity to join the GLL Society and have a say in how we are run plus associated social events
• Exclusive discounts on our villas in Portugal
• Exclusive discounts on our Ski chalets in Bulgaria
• Health assurance
• Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
• Discounts across thousands of retailers (GLL Extras)
• 25% off Red Letter Days
• 25% off Buy A Gift
• 20% off GLL spa experience treatments and associated products
• Ride to work scheme
• Free eye tests and discounted glasses