Senior Receptionist/Administrator

HCA Healthcare UK; Stourbridge; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking a Senior Receptionist/Administrator to join their team in Canary Wharf, London. This role involves managing patient communication, data entry, and booking management in a dynamic environment. The ideal candidate will have a friendly demeanor, previous admin experience, and a positive attitude. The position offers competitive benefits including holiday, private healthcare, and flexible working arrangements.

Benefits

25 days holiday plus bank holidays

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discount

Flexible health benefits

Qualifications

• Experience in a corporate reception/admin role preferred.
• Proficient typing and computer skills.
• Strong interpersonal and communication skills.

Responsibilities

• Responding to emails and managing communication.
• Handling data entry tasks efficiently.
• Making bookings and liaising with medical secretaries.
• Providing assistance to patients in person and over the phone.

Skills

Customer service

Typing skills

Positive attitude

Friendly personality

Ability to work in a fast-paced environment

Previous Reception/Admin experience

Job description

Job Title: Senior Receptionist/Administrator
Location: London Canary Wharf
Full time: 37.5 hours per week
Permanent: Monday to Friday
Salary: Around £27,222 - £27,540

We’re looking for a Senior Reception/Administrator to join our friendly and supportive Primary Care Team based in a clinic on a prestigious client site in Canary Wharf.

As a Senior Reception/Administrator you will have excellent customer service and typing skills as you will be replying to emails and dealing with a lot of data. This is a really interesting role where no two days will be the same.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients . Other’s may think this is just a role in Primary Care but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

• Responding to emails
• Data entry
• Making bookings
• Liaising with Medical Secretaries
• Speaking to patients face to face and on the telephone and email

What you’ll bring:

• A positive “can-do” attitude
• A friendly and professional personality (you will be working in a corporate environment)
• Ability to work in a fast-paced and ever-changing environment
• Previous Reception/Admin experience

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Receptionist/Administrator you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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