Senior Receptionist

Gibson Hollyhomes; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A global firm in Manchester is seeking a Senior Receptionist to deliver top-tier customer service. The ideal candidate will have experience in reception or similar environments and possess excellent communication and organisational skills. This role involves direct interaction with clients, answering calls, and managing bookings.

Qualifications

• Previous experience in Reception, Hospitality, or Customer Service.
• Experience in providing 5-star service.
• Highly organised with good communication skills.

Responsibilities

• Provide high levels of Customer Service to all visitors and guests.
• Answer calls professionally and efficiently.
• Organise meeting rooms and international travel.

Skills

Customer Service

Client Facing Skills

Communication Skills

Organisational Skills

Multitasking

Tools

Microsoft Office

Job description

My client are a global firm who are looking for a Senior Receptionist to join their team in Manchester. The successful candidate will be responsible for providing 5-star Customer Service to all clients.

The ideal candidate will need strong customer service and client facing skills, gained from either Reception, Hospitality or Call Centre environments.

As a Senior Receptionist your duties will include:

• Provide high levels of Customer Service to all visitors and guests
• Answer all calls in a professional and efficient manner
• Book meeting and conference rooms
• Organise international travel and accommodation
• Develop relationships with key stakeholders

As a Senior Receptionist you will have the following skills:

• Previous experience working in Reception, Hospitality or Customer Service
• Previous experience providing a 5-star services to clients
• Excellent written and verbal communication skills
• Highly proficient on Microsoft Office
• Highly organised with the ability to multitask

Working Hours – Sunday 8am – 4pm and Monday – Thursday 8:30am – 4:30pm

This role requires candidates in the office Tuesday and Wednesday

Please note – due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful.

By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website.

If you would like to be considered, please email a copy of your CV to [e-mail]