Senior Quality Assurance Manager

SUPERDRUG; Croydon; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading health and beauty retailer in Croydon seeks an experienced candidate for product development in their dynamic Head Office. The successful individual will lead Own Brand ranges, ensuring compliance with regulations while managing technical processes and a small team. With a degree in Cosmetic Science and over 8 years of industry experience, this role offers hybrid working and a range of benefits, including generous holidays and staff discounts. Join us to make a real difference every day!

Benefits

33 days holiday rising to 38 days

30% discount on Own Brand Products

Company pension matching

Unrivalled learning and development programmes

Qualifications

• 8+ years of experience in Cosmetics & Toiletries.
• Healthcare experience is an advantage.
• Experience managing and coaching junior team members.

Responsibilities

• Develop Own Brand product ranges across all categories.
• Ensure suppliers comply with ASW requirements.
• Deliver technical elements of New Product Development.
• Manage a small team and contribute to team growth.

Skills

Commercial acumen

Excellent communication skills

Attention to detail

Problem-solving

Team player

Resilience

Education

Degree or equivalent in Cosmetic Science

Job description

Join Superdrug Head Office - Make a Real Difference Every Day!

Location: East Croydon

Hours: 37.5 | 9.00am - 5.30pm (Hybrid working available: 2 days from home, 3 days in office)

Salary: Competitive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend‑setting retailer? Our vibrant Head Office, based by East Croydon station, is a fantastic environment filled with brilliant personalities.

We put our customers and teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, have fun, and work hard to deliver That Superdrug feeling.

Key Responsibilities

• Develop Own Brand product ranges across all categories with the commercial team, setting technical and corporate social responsibility requirements.
• Ensure all suppliers comply with and maintain compliance with ASW requirements.
• Deliver the technical elements of the New Product Development process, ensuring ongoing product and supplier compliance with ASW guidelines and relevant legal requirements.
• Deliver the technical aspects of all critical paths to budget/cost and within set timescales.
• Act as a technical expert – source and disseminate technical information, standards and legal requirements across all categories.
• Build and maintain effective working relationships with both internal and external stakeholders.
• Keep up to date with technical innovation to develop exciting, market‑leading products.
• Undertake store and supplier visits.
• Manage a small team and contribute to the development and growth of the Superdrug technical team.

Key Stakeholders

• Internal: Own Brand team, Commercial team, Store operations, Customer relations, Legal, ASW Group Technical
• External: Suppliers, Test houses, Industry experts, Fragrance houses, Raw material suppliers.

What You'll Need to Succeed

• Degree or equivalent in Cosmetic Science.
• 8+ years in Cosmetics & Toiletries.
• Healthcare experience is an advantage.
• Managing and coaching experience of junior team members is an advantage.
• Proven experience working in a fast‑paced commercial environment.
• Commercial acumen.
• Excellent communication skills and attention to detail.
• Ability to work to deadline and prioritise workload.
• Able to work on own initiative and problem‑solve.
• Team player, resilient.

Here’s What’s in It for You

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products in store and online.
• Hybrid working patterns available: 2 days working from home and 3 days in our stylish, modern, collaborative office close to East Croydon Station.
• Company pension matching and bonus.
• Access to the Stream money‑management app, allowing you to use a percentage of your pay as you earn it.
• Unrivalled learning and development programmes.
• Enhanced maternity, shared parental, adoption leave, company sick pay, pregnancy loss and support.

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets.

Learn more about how we manage and store your data: https://www.superdrug.jobs/privacy-policy/