Senior Product Owner - Customer Data Platform

Lloyds Banking Group; Bristol; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services company in Bristol is seeking a Senior Product Owner to lead technical innovation in data management. The role requires an experienced technical leader with a strong data background who can define product vision, engage with various stakeholders, and manage agile project delivery. This position is crucial for driving change within the organization and offers opportunities for mentorship. Candidates should have a collaborative mindset and a passion for leveraging data solutions.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday, plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Experience as a technical leader with expertise in data domains.
• Proven ability in agile environments, managing backlogs.
• Strong communication skills for engaging with leadership.

Responsibilities

• Lead a product team to drive change and innovation in data management.
• Define product vision and align teams toward shared objectives.
• Contribute to skills development and mentorship within the team.

Skills

Leadership in technical environments

Data domain expertise

Agile project management

Stakeholder engagement

Innovation and risk management

Job description

Responsibilities

• An experienced technical leader with data domain expertise, a growth mind‑set, and a dedication to leading change
• Ability to articulate a clear product vision and roadmap, aligning teams and stakeholders towards shared objectives
• Ability to stimulate innovation whilst mitigating risk, conducting data driven test and learn activities.
• Demonstrated expertise in blending deep domain and technical knowledge across multiple component and feature teams, building, deploying, and maintaining data‑driven capabilities and services.
• Experience engaging with senior business leaders to understand and address long‑term strategic data challenges.
• Experience working in agile environments, managing backlogs, and delivering use cases for diverse business units, including software‑oriented products and projects.
• The CDS Lab centralises Bank's Customer Data using APIs and streaming tech for customer journeys. As a Senior Product Owner your day will be varied engaging with collaborators, customers, and interested parties for cross‑divisional perspective on Group Data change.
• We provide and maintain all the Customer party Data. There are ~40 million+ customer records on our customer applications (personal and non‑personal), and we thereby provide a critical enabling service as we support ~14+ Critical Business Processes from logon to payments. Here’s where you’ll make a difference – Working together with your Lead Engineering counterpart in a ‘two‑in‑a‑box’ model to jointly lead the product team providing a phenomenal value proposition to your customers from across the company, engaging with senior business leaders to understand long‑term strategic data challenges. By blending both deep domain and technical expertise across a number of component and feature teams who build, deploy, and maintain capabilities and services enabling earlier value release for our customers, ensuring we:
• Meet the needs of customers related to a range of products and services, defining Business Value Goals that resonate with your collaborators and delivering customer‑driven solutions and high‑quality software
• Work alongside multiple divisions in an agile environment dealing with backlogs and delivering use cases for the various business units as well as working on software‑oriented products/projects and articulating a Product Vision and Roadmap
• Actively contribute to skills development in the data business, improve both personal and team proficiencies and support talent as well through coaching and mentoring colleagues to reach their full potential and become part of the broader Data & Machine Learning PO community to drive and support initiatives

Why Lloyds Banking Group

If you think all banks are the same, you’d be wrong. We’re an innovative, fast‑changing business that’s shaping finance as a force for good. A bank that empowers its people to innovate, explore possibilities and grow with purpose. At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

Inclusion and Diversity

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We keep your data safe, and we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited to an interview or accepted a verbal offer to join us, which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

Benefits

We also offer a wide‑ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies