Senior Product Associate - Digital Enablement

JPMorgan Chase; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global financial institution seeks a detail-oriented Senior Product Associate to enhance product portfolio operations. You will analyze data, manage product performance, and collaborate with cross-functional teams to align products with business objectives. Ideal candidates should have at least two years of product management experience and strong analytical skills. This role is set in a dynamic environment that values innovation and continuous improvement.

Benefits

Diversity and inclusion programs

Strategic career development opportunities

Qualifications

• Experience in product management, operations, or project management.
• Ability to implement operational initiatives effectively.
• Strong presentation and interpersonal communication skills.

Responsibilities

• Track and report on product portfolio performance metrics.
• Collaborate with product and tech teams for timely delivery.
• Identify and implement process improvement opportunities.

Skills

Operational effectiveness initiatives

Collaboration

Analytical problem solving

Strong communication

Flexibility in management styles

Education

2+ years in product management or related

Tools

Microsoft Excel

PowerPoint

Atlassian tools (Jira, Confluence)

Data visualization tools (Tableau)

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Product Portfolio Operations you will support the management, optimization, and visibility of our product portfolio. You will collaborate with cross-functional teams to ensure products are represented effectively to our senior stakeholders, define and meet meaningful business objectives, and align with strategic priorities. This role is ideal for someone who is detail-oriented, analytical, and passionate about driving operational excellence in a fast-paced environment.

The Digital Enablement Team is responsible for assessing emerging trends, technologies, platforms, potential partnerships, and building digital products that could transform the way we, and our clients, do business. Our team consists of project managers, product managers, designers, developers and business representatives. The team is thoughtful in balancing due diligence with speed to market and creativity with discipline in order to produce best-in-class, efficient, thoughtful solutions for our users.

This is a fascinating time in our industry. Complacency is not an option - our team embraces technology and innovation, knowing this is how we're going to thrive in the years to come. We are committed and looking for others with a similar mindset to join our journey.

You will:

• Work on some of the most interesting problems imaginable at the intersection of two dynamic industries: Finance and Technology.
• Interact with large and complex data sets.
• Promote products that can change the way our clients operate, and how banking is done today.
• Collaborate with other high-profile teams within JP Morgan Chase to champion celebration and transparency.

Job responsibilities

• Assist in tracking and reporting on product portfolio performance, including key metrics and milestones.
• Support portfolio planning, prioritization, and resource allocation processes.
• Coordinate with product managers, technology, and business teams to ensure timely delivery of initiatives.
• Help maintain and update portfolio management tools and documentation.
• Identify process improvement opportunities and support implementation of best practices.
• Prepare presentations, reports, and dashboards for leadership and stakeholders.
• Contribute to risk management and issue resolution across the product portfolio.
• Collaborate to deliver the platform's communications strategy.
• Support ad hoc projects and operational tasks as needed.

Required qualifications, capabilities, and skills

• 2+ years of experience in product management, operations, project management, or a related area.
• Proven ability to implement operational effectiveness initiatives. Proficiency in Microsoft Excel, PowerPoint, and portfolio/project management tools.
• Ability to work collaboratively in a team environment, and comfortable operating independently.
• Proven ability to operate within matrixed, cross-functional teams, through collaboration, influence, and conflict resolution skills to achieve desired results.
• Strong communication, presentation, and interpersonal communications skills with ability to develop and maintain relationships.
• Prior working exposure to analytical problem solving, creativity, and attention to detail, demonstrated by the ability to make timely and sound decisions.
• Demonstrated flexibility to effectively shift between strategic and detailed tactical management.

Preferred qualifications, capabilities, and skills

• Experience in financial services, technology, or a similar industry.
• Familiarity with Atlassian tools eg Jira, Confluence.
• Experience with data visualisation tools eg Tableau.
• Internal communications and stakeholder management.

About us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.